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Alexander Apartments
1475 Sawdust Road, The Woodlands, Texas 77380
About the Alexander Apartments
Alexander Apartments is a luxurious residential complex located at 1475 Sawdust Road in The Woodlands, Texas. Nestled in a prime location, our apartments offer modern amenities and spacious floor plans for comfortable living. Residents can enjoy a variety of on-site facilities such as a fitness center, swimming pool, and outdoor grilling areas. With easy access to shopping, dining, and entertainment options, Alexander Apartments is the perfect place to call home in the vibrant community of The Woodlands.
Photos of Alexander Apartments
1475 Sawdust Rd, The Woodlands, TX 77380, United States
Opening hours of Alexander Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Alexander Apartments
"It was by far the worst experience working with Ron, the property manager, Kati M., the leasing agent, and Dajia B., the assistant manager. I applied for a unit to lease, signed all documents, etc. When it came close to my move-in date, I found out something had happened to my mother. Due to mitigating circumstances, I could no longer move forward with renting at Alexander. I had reached out to the front office to see if anything could be done due to the fact that I had already signed the contract but hadn't moved into my unit (30 days out). They supposedly said they “tried to speak with the district manager about your case. To see if the early termination fee can be waived.” Which I really doubt was true. All they really cared about was that they had the attitude of telling you to pay or you would be reported to the collection agency. Then they proceeded to tell me I would still have to pay them in the amount of 2700 dollars per the lease agreement. Sure, yes, it is what it is. That’s what a binding contract does. I told them fine, whatever. I then asked if payment plans could be done, as that would be something flexible for me. They told me yes and that they would contact me back when the account was ready first thing tomorrow morning. Fast forward: It has been almost a week without a reply. I called back to check on the status of my request. Daija answered the phone, telling me, “…so sorry! I was on paternity leave. I didn’t get a chance to work on setting up your account.” I am like, so you couldn’t assign this task to another person, such as the property manager? She was absolutely speechless when I told her that. The front office people are way too laid back on their jobs and do not seem to care at all about their residents. Anyways, they had finally set up my account, so I could go ahead and submit my first payment. The payment would be due by the end of the month. When I attempted to submit my payment, it did not allow me to. According to the front office, it was because “I was no longer a resident or applicant.” I am technically still considered an applicant if I am paying the early termination fee. This became a huge mess because the office did not know how to fix the issue. So I just decided to pay the full amount that is due to be done with these people in money orders. I have asked multiple times to speak with Ron, the property manager. Daija repeatedly lies and mentions that “he is busy.” Ron seems to have the attitude that when I come into the office, he feels the need to throw all the problems on Daija for her to handle them all. Running away, not wanting to handle resident issues. In addition, even when I had signed my lease, they had given my assigned garage that I opted into to another resident without my consent. When I was finally done with these people, I talked to some residents that were currently living here, and they told me the front office is absolutely horrible. They mentioned that they are counting down their calendar days for when they move out. People are also breaking into cars, breaking into resident units, stealing wheels, catalytic converters, and more. I am so glad that I did not move here; it was a complete sign that this was not a good location to live with the amount of disrespect from the front office and the crime happening at this location. Do yourself a favor and look elsewhere."
"I've lived here for almost three years now. The apartment complex itself isnt necessarily bad, but it's the area. The crime level in the area has been rising steadily, and the management cannot do anything to prevent vandalism or theft on their premises. The entry/exit gates are broken as soon as they get fixed so they end up staying open most of the year, there are no security cameras installed anywhere. Every year I see a growing number of incidents - apartment units and cars parked inside falling prey to theft and reckless driving within the compound. Btw, residents are incentivized to refer new folks to sign a lease. (below car was hit overnight while it was parked right in front of my apartment. The truck that hit it was using stolen/false plates and police wasn't able to do anything to them, even though it was still parked in the complex the next day)"
"I do not live here I just deliver things here so my review is based on my times coming to the property late at night after dark. It feels pretty safe and it’s mostly well lit, especially around stairs and entryways. They could use more lighting in the parking lot and in general around the place but I’m sure people don’t want bright lights in their windows which is probably why it’s not better lit around the property."
"I moved here from Florida in the midst of the pandemic and It has been amazing since day one. I visited a few properties and the customer service and just all around feel and look of this property sold me. The interior of the third story units (super open feel) is amazing. The management is always on top of things, they even helped me jump my car after the snow storm! Hands down incredible and especially for the price. Can't be beat."
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