La Quinta Inn & Suites by Wyndham Pearland - Houston South 9002 Broadway Street, Pearland, TX 77584

"Hotel is in need of a complete remodel. The carpet had tears in exposing the subfloor. TV was very dated and not a smart TV. Paint missing on the walls. The curtains didn't shut properly because the hooks weren't attached at the top. The tub had rust in it and no stopper so had to take a shower only. The bed was old, uncomfortable ans squeeked. The couch was dirty and had a smell. Common areas were very dusty and unmaintained."

"The refrigerator fell out of the cabinet when I tried opening the door. Then my drinks would fall out because one of the footings was missing, making it lean. The TV was not mounted to the wall mount. It was situated on the dresser. Then, the curtains were not attached to the rods. I couldn't get them to close. The desk clerk tried to close it but couldn't. She thought it would be OK to leave it partially open. I told her that it was not acceptable. She then offered another room. So after driving all day I have to play room hopping. I arrived at 10:30 and couldn't get to bed until 1:00. Then there were roaches in the room! My wife wanted to take a bath, but there wasn't a tub stopper. I had to use one of my socks. Now I have a wet sock in my duffle bag. Their rain gutters are not maintained properly. I walk out the back door into a small waterfall. The water was pouring over the top of the gutter. The rainfall was very light, so it shouldn't have been pouring over the top."

"This was our 3rd time in this hotel. The Service and the location of this hotel is very good, very close to highways and markets but the rooms are not all that great as these could be. The room we got this time had some smell, the lock was broken the AC unit was not all that good, but i believe a couple of rounds of strict room check by management can over come these issues. As far as it comes to the staff, they were friendly."

"The staff is very friendly, and their breakfast was well stocked. However you can tell this franchise is neglected at its core by whoever pays the main bills. They gave us a room that didn't lock. The hallways smell of mildew and smoke. The rug was HEAVILY stained and we found a moldy cookie on the floor, that had likely been there for many days. The frame was not aligning properly and the door could just be pushed open once you left your room. I noticed and told them. They sent someone over to assess and their "trouble shooting" consisted of them slamming the door with MASSIVE FORCE. We had to leave and they said they would work on it. When we came back about 5 hrs later nothing had been fixed. They lost power at around 11 pm so no AC for part of the night."

"I was there with 2 young softball players who had an early game the next morning. Heather was working the night we checked in and she was the friendliest, most accommodating night clerk I’ve met. Since the girls would need breakfast before the hotels normal start time, Heather said she would put out cold Items for them before she left at 6am. She had a smile on her face in spite of being in physical pain. The next morning we checked out early and the morning clerk was so helpful in looking for a lost item. Kudos to all of you, including the night sheriff, for your helpfulness and friendliness. I will definitely stay there again when I’m in the area!"