The Columns at Shadow Creek

"Chris gave the best guest service and had perfect communication during my application process! He went above and beyond! I can’t wait to live here! Ask for Chris if you are looking for a great place to live!"

"I just moved here 3 weeks ago, I loved the apartments since I saw them in my tour than kindly Megan did for me. Sadly, at the time I moved, didn't know I have a not closet in the patio (never was mentioned that before) so I found out the day I actually moved in, instead is a "fire sprinkler room" that also was making an unbearable pitchy sound day an night! I have a dog so I felt for him to be listening to 99% of the time, I can hear it!. Some part of the floors were bubbling easy to come out. Took almost 3 weeks for them to resolve all of these issues, that never was suppose to be happening for a new resident. The sprinkler room was annoying! After I called the Fire Department of Pearland is when I actually saw some action taking over this issue. Not closet in the patio, they offered me to give me one but I have to pay for it, wow! Totally unfair, the actual rent for the apartment is not cheap, and INCLUDES that patio in the floor plan, they wanted to charge me $15 for rent a "closet" in other location, well how about discount $15 from my rent monthly?? Like I said, ECI GROUPS is the first time I deal with this company, I lived in another apt complex before for more than 12 yrs, and never had very slow respond from the maintenance staff, and even when they are very polite, if I don't persist on a respond I have to go to the leasing office, to get some update on my request. The company plumber people finally fixed the sprinkler room, the floors were supposed to be fixed, but the company people who came put a lot of glue, but still not all of the floor pieces are totally sticky to the ground, and you can feel the glue when you walk around, and you can see them in the camera sitting on my couch checking their phones instead to make sure the floor was done properly! NOT HAPPY with that work at all. Do I regret moving here? I prefer to think about it. I normally don't do reviews, but when something bothers me, I do."

"Just moved in and Chris in the leasing office has helped me since I first was interested in a tour. He is super attentive, responsive, kind, and goes above and beyond to help with any questions or requests. He’s one of the main reason I signed a lease here. The property is so well kept and the units are pristine, and it feels so safe. I’m so happy to call this place home."

"I have nothing negative to say about the columns. We have recently moved in and are looking forward to our experience here at the columns! My wife and I was privileged to have Christopher Chambers as our leasing agent. He made everything so smooth and seamless. The staff is very friendly, the grounds are well kept, and the apartment is beautiful. I Highly Recommend!"

"I have been a resident at The Columns at Shadow Creek since 2018. I have remained committed to this community because of the professional, caring and responsive team led by manager, Zarina Masoner. Even when I have raced into the office frustrated by something and found myself being less than kind, the team never wavered in being professional and responsive. In fact, in every instance, they have gone above and beyond the call of duty to ensure I get the support I need. Every maintenance request is handled with urgency and, the few times that something was not done to the team's standards, it was immediately rectified. And, unlike many other apartment communities, the team does it all with a smile. If you are looking for an apartment community that takes pride in customer service, community beautification and ensuring every resident feels cared for and seen, then The Columns at Shadow Creek is the place for you. Don't hesitate. I know there are some negative reviews on here. Unfortunately, that happens wherever you choose to live. I hope that my amazing 5 years here inspires you to visit and choose to call The Columns at Shadow Creek home."