Highland Inn 1905 West Pleasant Ridge Road, Arlington, TX 76015

"Roches shower is cold hair everywhere and they gave me a room someone else had at first then the next room had no working TV then the last one has roches also they still have not gave me my deposit back why I had to pay one idk people live here to just bad experience and still trying to get my deposit back for no reason it should not be back by now it's been almost a week also no locks worked"

"Do your self a huge favor and do not stay here. Different types of hair found in bed, dry skin also roaches on the wall. Fake breakfast advertisement."

"If I could give this hotel zero Stars I would. We came in and linens were not clean we didn't complain we just asked for a couple more towels. We all left and went somewhere the first day and didn't show up to stay another night until it was bedtime when we got up the next morning everybody was completely eaten up by bed bugs. When we talked to them about it and complained about it they did nothing and instead tried to blame us or asked us if we had a pet. We do not have a pet and did not have one in the room but the bed sheets were not clean and there was pet dander on the bed. The bed was made up but we noticed there was animal hair and they tried to blame it on us. Hotels has no smoking when we go inside whole room smell like smoke and the smoke alarm was not even attached. With their nasty attitude and how everything was handled I will never stay here again and I would never refer anybody here. All I can say is don't waste your money unless you want to get eaten by bed bugs and be met with a nasty attitude to match"

"The front desk was screening calls. And probably even listening to them. The few times I was able to speak with my friend, something fishy was going on with the phone line. She was certain she heard someone else's voice besides mine. One night, when I called and asked to be connected to her room, I was told, "Hold on." 4 seconds later, he came back and said, "She's not answering." Are you kidding me! He didn't even ring the room! Appalled, I said, "Sir, I don't think you actually rang the room. Could you please try again?" Then he explained to me that I keep calling, and apparently that was irritating him. So... no. But, this was the first time I had called in days! I remained calm, but he made it clear that he was no longer interested in talking to me. He told me I was welcome to try again later. So I tried every 30 minutes or so for the next 3 hours. But he didn't even answer the phone at the front desk for the rest of the night. The main number - his phone at his desk - just rang off the hook until past 1:00 in the morning. Also there was an enormous amount of drug use on the property. Not only could I smell it, but I could see the way people were acting as they were leaning on the balcony. Or sitting on the curb. And the person who was staying in the room directly below my friend - died in his room. Probably from a drug overdose?"

"In a nut shell, load off rubbish thats putting it politely. Room is just standard, no kettle, no coffee or tea. Air conditioning unit sounds like a jet engine. Work men who was staying there kept us up all night and woke us up at 5am. We had two rooms because we were a family of 5. The staff their are so rude and useless. The breakfast is included, well don't even bother it was awful, only bit of fruit and cereal available. Mcdonalds up the road 5 minute walk was better. Only good thing was the mattress was comfy, but the bed sheets were dirty and stained. I don't recommend this place."