Four Points by Sheraton Dallas Arlington Entertainment District

"We slept horribly, the beds squeaked anytime you tossed or turned and you could also feel the springs in the mattress. We were given a complimentary upgrade to a suite due to the hotel losing our reservation. This was hardly a suite. We could tell they had recently painted because that's all we could smell. A guest got stuck in the elevator resulting in the fire and rescue team to show up. According to staff, this happens quite frequently. Needless to say, we will not stay again."

"Sabrina was a great server. She attended every question i needed answered.The food was great for a small buffet. Martha the cook did a great job. My stay here was excellent!!! I will return to this amazing hotel. Not to mention the beds are amazing. Housekeepers do a great job with service and keeping up with the room. Again I will be staying here once more."

"The location is good. Staff was friendly. The room had issues. The glass in the window was very dirty. The black out window shade did not extend all the way down. The bathroom was spartan. There was no good place to place hand towels and bath towels except under the conditions of a less than idea location under the sink. If you should drop something beside the sink, you would have a difficult, if not impossible, effort to retrieve it because of how the sink stand is made. Requested the check-in staff member to witness the room immediately after opening the room door the first time. Despite the room clearly marked as non-smoking, there was clearly the smell of smoke in the room."

"Four Points off 360 is my go to place in Arlington when I’m back home visiting or when I want a staycation! It’s centrally located in DFW and has easy access to the freeways. The most impressive thing to me was the quality compared to the price. The entire rooms are excellent. The beds, pillows, showers and second most important to me is the blackout curtains which theirs work excellently with no fight. The bar is great and priced well. Those things are all necessary however, the staff can make or break any service for me. Their staff has never failed me. Kylie and Alysia were above and beyond the expected level of friendly and informative, while not being pushy. I look forward to my next stay!"

"Had a great stay at this hotel. Jordan at the front desk was so professional and helpful during our check-in. He came from around the desk to show us where to go for our room and advised on parking for better access next time. The room was spacious, with great black out shades. Everything was clean, neat and organized in the room. Also great location for Arlington area attractions. They have a shuttle for several areas but we didn't use it so not sure exactly when/where it goes. I would definitely stay here again!"