Fairfield Inn & Suites by Marriott Dallas DFW Airport North/Coppell Grapevine 1150 Northpoint Drive, Coppell, TX 75019

"Great, newer, clean, perfectly located. I was only here for a 6 hour nap..but it did the trick. Kids at the front desk were very polite."

"The stay itself (June 2023) was OK. I booked through Priceline and paid on Priceline. Somehow the hotel charged my credit card (provided for incidental) for the same stay. Called them three times within the next few weeks. Each time they acknowledged the mistake, told me their account person will handle it. But it is February 2024 now and no action has been taken."

"We have used this hotel multiple times for our overnight layovers. We originally chose this hotel for the 24hr airport shuttle, saving us time and money. However, our last visit was not as great as our previous ones regarding shuttle service and customer service. We called when we landed at the airport, which we've done every other time. The staff told us the shuttle just picked up some guests and would drop them off then come back for us. We said great. They then called back almost immediately and said it would be 45 minutes before the shuttle would come back because they were taking the guests to get food...? So now it's an I er eats shuttle? They recommended we get an Uber/Lyft to the hotel.. we were exhausted and it was after midnight so we did get an Uber. When we arrived at the hotel we saw the very shuttle they spoke of sitting in the drive... As we walked past it we overheard the staff of the hot giving the driver their Whataburger orders.... So we had to spend our money on an Uber because the staff didn't want to spend their money on Uber eats... Great. The next morning I voiced my frustrations with a different front desk employee who couldn't care less.. all in all that one experience tainted how highly I once spoke of the hotel. If Candy is at the front desk she will take care of you. Unfortunately she was not for this visit..."

"Neat little hotel right by the freeway and near the mall. The service and the rooms were probably one of the greatest I have ever seen. One cool thing about this hotel near Dallas is that it has internet TV where I can watch my favorite show. Overall, an astounding hotel and clean, updated rooms for a good night sleep."

"We had a flight cancellation at DFW and went on a whim to find a nearby hotel. From the first phone call, the staff was incredibly friendly and helpful. We were able to take advantage of the complimentary airport shuttle to and from the hotel which made everything a breeze. We were greeted right away and checked in quickly. Our room was the cleanest hotel room we have ever stayed in. We were so pleased with everything! It was a stressful situation at the airport and being able to come here made us relax for the night. Breakfast in the morning was also wonderful. Highly recommend this hotel! There are a lot of options in the airport area, but this one is top notch."