Broadleaf Arms Apartments 3401 Shanks Lane, Louisville, KY 40216

"Hard to reach management concerning deposit after moving in August2023. The property has changed hands recently before 2023. The management office is very elusive and total mess with organization. Bed bug city as you will see furniture strewed around dumpsters daily. On the plus side the 2 bedrooms in the remodeled building has lots of storage. No lauundryhookups or onsite laundry facility. I will now contact the BBB concerning release of my deposit. This company is also handled by Cane Run Station Apts. Look at other reviews for more info. I could say more but leave it as it is"

"Roaches, mice, and good luck getting the property people to do anything about it. They don't even fix work orders that you put in, they ghost you as soon as you sign the lease. Do not live here!!"

"This was my first visit to Broadleaf and I was apprehensive at first but I must admit I was pleasantly surprised by the tremendous service I got. Sara is her name and I'm telling it made the viewing worthwhile. Pleasant and incredibly knowledgeable, Happy that I went. 100% recommend."

"I've had a few things I needed assistance with and the property manager, Sara, was amazing to work with. Very helpful and personable! It's a breath of fresh air to have someone actually eager to help you nowadays! Quick to return calls and she's on top of whatever I needed."

"Upon walking in, I was greeted with a smile and received helped right away. I believe her name was Sara, she was super friendly and knowledgeable and helped me decide the right home for my daughter and I. If you’re looking for a new apartment, look no further…and ask for Sara of course!"