Value City Furniture 2321 Sir Barton Way, Lexington, KY 40509

"Sean Stoker helped us find the perfect sectional! He was so helpful and answered all our questions. He made this purchase easy with no pressure and stress free. He is a huge asset to VCF and we will have him help us with all of our purchases in the future."

"I have been a fan of Value City for a long time because they have attractive, quality furniture at a good price. We bought a new living room set recently and the customer focus and service was excellent. Shout to Sean Stocker, appreciate you making feel like the only people in the store. Answered all our questions and went above and beyond in finding a solution to our hunt."

"We have bought several pieces of furniture from Value City, from beds to chairs to tables to decor and more. We most recently bought an adjustable bed from VC. I love the stylish items they have and we always have a great, seamless experience. I also think the prices are very fair. On several of our experiences, we have worked with consultant Sean Stocker. He is very helpful. He’s not pushy, but informative, and I really appreciate how easy he makes the process. I recommend asking for him if you go in search of furniture. We will be back again next time we need something!"

"I initially ordered a sectional and coffee table online VCF cause I hate how furniture salesmen are like car salesmen! My table direct shipped damaged busted. VCF corporate care was horrible to deal with. They would not order another table until fedex resolved on their end. Which would be at least 10 business days then I would have to wait another 2 weeks for the table to arrive. VCF Hamburg was who was delivering my sectional couch, they very graciously got me a new table ordered so I would not have to wait! Great someone was actually trying to help me! Boy was I wrong! The couch was delivered but within 3 days the headrest stopped working so u essentially can’t use the recliner and we are awaiting parts. The table was shipped to the store this time and was scheduled for delivery but no table showed and no phone call. When I called, delivery was canceled but no one knew why. Ended up the table was damaged again. Kevin the sales mgr assured me was just a “bent bracket and no wood damage”. I repeatedly said I don’t want to end up with a damaged table. I sent my husband to investigate only to find a table with the wood ends busted cracked glued back together. They were going to give me a table like that! When confronted they suddenly couldn’t help me anymore with ordering a new table; I would have to go back thru the corporate office. This Hamburg location is the one doing our couch repair. When I asked for an update on when the part would be in they just kept saying they will call me. Would not give a timeframe. Finally got it out of someone could up 10 weeks! So much for VCF being the one to do repairs for the first year. Will see if I get my money back for the table. I will never ever shop VCF again online or instore! Cheaply made furniture, no customer service, and would sooner lie to u to get a sale!"

"Mary Lynn Jackson was a great saleswoman!! She was so helpful, answered every question we had (and we had a lot!). She ran numerous quotes for us as we were trying to decide what to get. She was not pushy, which I loved. She gave us time to look around and didn’t pressure us. We ended up getting everything we wanted at an unbelievable price! This weekends Memorial Day sale was one we couldn’t pass on. Definitely will be back for future purchases!"