Memorial Hermann Cypress Hospital

"Strange that the reviews on this location are either five stars or terrible. My experience was fantastic (as much as being in hospital can be). I went to the ER with a GI bleed and passing lots of blood. Straight back to a room in the ER and the nurse was great. The ER doctor was also very attentive. I had a CT scan on my belly and back to the room. I went to the bathroom, passed more blood and passed out on the floor banging my head. Straight back for another CT scan. Needed 4 stitches and 3 staples in my head. I'm sure they dont perform 2 CT scans in 60 minutes for the same patient :) Anyway, I was admitted for two days. The nurses there are all fantastic IMHO. But, I understand that some people will have different experiences, but I would hesitate to go back. Hopefully, that wont be anytime soon."

"My husband was brought into hospital by ambulance after he fell on stairs. We were told he had to go to trauma unit and MHCypress was closest. I would not even give them 1 star. This was the worst hospital experience we have ever had. We never saw a doctor more than 5 mins. They put us out in the hall where we stayed until late the next day. The sad part was they started stick all the ER patients in the hall. There plenty of empty ER rooms. I even saw either a nurse or Dr use one of the empty rooms as a conference room. It’s hard enough to get rest in a hospital especially when ur in the hallway all night. I never left my husband. My heart went out to the other patients in the hallway that no one looking after them. MHCypress should be ashamed of how they treat their patients. It’s all about money and to be sure I’m going to go over my hospital bills with a fine tooth comb to make sure they are not padding the bill. Beware!!!"

"Went into the ER bc I am unable to get pain manageable from 2 herniated disk in my neck. I spoke with the nurses in Triage and provided them with the list of medications I had been taking without any relief. I end up getting roomed in the ER and provide my nurse with imaging done 3 days prior and again let him know what I’ve been taking and that I’ve had no relief. He proceeds to tell me “ you are too stiff, you need to relax” then decides to put me in a neck brace without consulting a physician. When he tightened the neck brace I had a sharp pain shoot through my neck and it began to throb. The ER physician came in a few minutes later and proceeds to pull the neck brace off me and says “ that was a terrible idea, not sure why he would do that”. I reiterate the pain I’m in and the medicine I have been taking without relief. He says “ we will try something else” then says nurse will be back in to administer a muscle relaxer shot and he will prescribe me new meds to manage pain until I can get in to see a specialist. Nurse comes in 10 minutes later with muscle relaxer shot and the same medication I’ve told them hasn’t been working. I express that this is the medicine I have at home and I’ve said I’ve gotten no relief. He then says “ well maybe it’ll work now, and if it doesn’t just take two” the recommendation from the nurse was if this opioid pain medicine doesn’t work then just take two. WOW! So I left the hospital in more pain because of a neck brace I never should’ve been put in, with the exact medication that hasn’t been working."

"If I could give them a zero I would. Don't waste your time or life with this place. The service we experienced was horrible and the worst. My son was admitted to the ICU and I had to advocate to get a scope to determine the issue with his stomach. It took them two days to get it done, but not without me constantly asking when would it get taken care of. After releasing him from the hospital I noticed on his discharge papers that he had an infection that no one bothered to inform us about. I've been calling the hospital for 5 days(30 times) trying to get information or why he wasn't given antibiotics. No one can give me answers or return my calls. This is so unacceptable and unprofessional. UPDATE: The doctor called this morning and stated yes he has an infection and will need antibiotics. Guess what now everyone that enter his hospital room has to get tested for the a staph infection. This is most incompetent hospital ever. Please don't go there if you value your health and life!!!"