Daltile, Marazzi Sales Service Center

"If you need Customer Service this is not the place to get it. This store is clearly mis-managed. Ridiculous wait times….and no one seems to be bothered by it…"

"I have experienced good customer service from the team in the sales office. They always take care of us and understand the needs of our projects."

"Normally I go and order all supplies from the location in Hempstead. (Never have a problem with them) I decided to go to this location since I have a job close to it. I tried calling many times to order and ask for pricing but no one ever answered. When I got there I told them I needed Mapei waterproof membrane- they have it for $30 more than the location in Hempstead and I had just called earlier to the Hempstead location. Almost feels like a ripoff! Suggest calling other places for pricing first."

"I am really not happy with the information on the website. Completely inaccurate. I drove down to the Hempstead hwy location that was listed as open on Sat. It was not. Then I raced over after school (I'm a teacher) to the showroom off rayford sawdust that was listed as open until 5. It closes at 4. This is unacceptable customer service for people that work for a living. I have now wasted over TWO HOURS of my life and the gas in my car going to closed showrooms in opposite parts of Houston and I still can't choose tile for my flooded house. REALLY REALLY NOT HAPPY!"

"Good quality materials but the employees there have a horrible attitude. They really lack the meaning of customers service. The store on Hempstead has BETTER PRICES & GOOD customer service."