Discount Tire

"I was frustrated after having a blowout on New Years. I went to Discount Tire for a repair but needed a new tire. I received the best service by Ronnie! Great Job!!"

"This past Sunday on the way to brunch with friends, my rear passenger tire popped as I was driving on Highway 59 right before the Hamilton exit. Luckily, I was able to drive to a gas station and get towed by AAA back home with no incidence. I immediately made my mind up that I was going to get 4 brand new tires. The two places I had in mind were Pep Boys and Discount Tire. I originally scheduled with Pep Boys because they had a buy 3 get 1 free tire promotion; however, the day of my appointment, I called to ask questions and the person who answered the phone was EXTREMELY unprofessional, rude, and argumentative. The person over talked me and didn’t allow me to even ask questions without cutting me off and seeming irritated. I was so happy I had opted not to pay online in advance because Pep Boys DID NOT deserve almost $900 of my hard earned money!! I immediately went to the Discount Tire website and booked an appointment for 4 pm on Tuesday. The Discount Tire website was far more user friendly than Pep Boys. I was able to get 4 tires for $100 less than what I would’ve paid at Pep Boys without a promotion and I paid online. Directly after paying, I got a confirmation text and email and Chris from Discount Tire called to confirm the details of my appointment. He was so friendly, professional, patient, and polite. The same exact questions I tried to ask the Pep Boys person were answered with no issue. Chris even gave me his cell number so I could send him proof of payment and my identification since I was having my car dropped off by AAA. Pep Boys quoted me an hour and half to install 4 tires while Discount Tires quoted me 30 minutes and delivered in that timeframe. I received a link to check the status of my car and when it was ready, Chris called me personally. I text him that I would come on my lunch break and he made no issue of it. Unlike the Pep Boys personnel who made it seem like a huge deal that I wouldn’t be available to pick up my car immediately after service, Discount Tire accommodated. When I went to pick up my car, it took less than 10 minutes to get my keys, my receipt, and go! Chris helped me and we met one another in person. He was just as friendly in person as he had been over the phone! I will recommend Discount Tire to anyone I know! Fast, friendly, professional, and great prices!"

"Best location in the Spring/Woodlands area! You’re approached and greeted as soon as you pull up in the parking lot. Very knowledgeable, courteous, and timely technicians that prioritize customer service and satisfaction. I have a good experience every time I come here!"

"Not a fancy shop, but gets it done efficiently. The staff are quick and attentive. Options are well explained. A time to drive out was given, and it was met. The waiting room has plenty of seating and space. You can sit with your peeps or away from everyone else. This location has a free tire pressure and air up station out front during business hours. Staff will check your tires and air, if needed. You don't need to get out... a bonus if you've got kids or elders with you."