SHOP LC 100 Michael Angelo Way, Austin, TX 78728

"Customer service is excellent. Tennis Bracelet has turned , cost me $202. Company advised. Need a replacement. Received refund. Thanks!"

"Sent someone here for a job and they never paid them. The company has been trying to get ahold of them but no response. Definitely have a civil suit in place, the lack of communication does not look good on their part."

"Been shopping there.for many years. Great deals. Caveat emptor!"

"I am writing this review on behalf of my mother Helen. I too had a bad experience with shop Lc but the order was under my mother's name. We had ordered two labradorite necklaces (one for each of us). We never received them nor received an email. We had to call them to find out they didn't have enough necklaces for everyone who purchased them. This should never happen. Experience number two: my mother had ordered fragrant oils and when they arrived the labels were worn off and you could not tell which fragrance was which. Experience number three: my mother ordered three cross necklaces one in silver and two gold overlays. The silver one which was supposed to have been sterling was losing its finish. You could literally scrape the paint off of it. We will no.longer shop with shop LC. We are using a local TV jewelry channel."

"For months now, Shop LC has been charging my mother’s card for my Budget pay purchases. She and I never gave authorization for this and she has a separate account. They literally took her card because we have same last name. They have also said that they have the right to charge any card they want without permission. Here is email from 07/29/2023: I hope this email finds you well. I would like to clarify the situation: Initially, your Budget Pay installments were charged to your registered card ending with XXXX. In between the Installment payments, the credit card was changed. I would like to inform you that we do have the authorization to change the credit card without the customer's approval. Either this can be done from the customer's website account or with the customer's approval to change the credit card for a particular Budget Pay installment. They are admitting to stealing money from an unrelated account. Don’t trust them!"