Delijah Salon & Boutique

"Very happy, Lori had all the product information and helped me understand what works best for my hair. She colored, cut and styled beautifully."

"I had been a loyal customer to the business for 5 years, coming mostly to get haircuts. This time, I wanted to get a color. I did show the picture on the left (w/ the red Pinterest logo) to Lorrie, the only stylist I have been going to. I did express that I didn't want to go too light with the blonde tones, I wanted mainly a spectrum of the browns but STILL did want some blondes also. Which is why I chose the picture I did since it was something I would be comfortable in, it not being too intense with really bright blonde tones. After that, she did her thing, but upon her finishing up, I did notice that it was much darker than I wanted. She didn't spin the chair around & give a mirror to see the back, so I really couldn't tell 100%, but I trusted her work as I had been going here for so long. I did mention it as we were still in her booth, & upon checking out, but not much was really said. So that evening, I looked at it closer, and noticed it wasn't what I asked so I contacted her & told her how I felt, adding how maybe I somewhere may have just miscommunicated & I asked if I could get it corrected. All she said was that she was at a loss for words, it was because of what I said, & the toner would lighten but I was actually talking about why it overall wasn't the lighter brunette shade. All in all, she made me feel very disregarded as she refused to answer most of my messages, refused to sit me back down soon (since she didn't have "anything available for weeks") without charging me yet again, and refused to give a refund for the coloring. As someone who has been a returning client, I'm so disappointed at how she handled the situation since clearly its not about making customers happy, its about making money. It is true as how another reviewer said she takes phone calls in the middle of your appointment, and will check others out as she is still with you. She does also talk to other people while you are still in her seat, so overall maybe I should've seen the signs to go elsewhere. I'm upset about how this was handled, especially her being a business owner but hopefully she will see how it affects others & make a change for her business & clients. I will also add that I don't feel like the end results are ugly or anything by any means. I do think its nice, it just is simply not what I had requested at all."

"I used Anastacia for my hair extensions, I am soooo in love with them! She did hand tied extensions. She knew exactly what she was doing. I will definitely be coming back to her for my maintenance. She also made sure to give me instructions on how to care for my hair. Her energy is so great!"

"Kari was awesome! Very professional, very knowledgable. She made my hair look fantastic! Had a great conversation while she was doing it. I couldn't find a conversation she wasn't well versed in. From supernatural to batman to star wars to my little pony. And also anime! It was a delight to be there. I left with the best hair cut I have ever had."

"Can we just talk about the CURLY HAIR WIZARD for a second? Stephanie M has been doing my hair since I moved to Lubbock in 2013, and there is no one else I trust more with my hair. She works pure magic every time I see her, whether it is coloring, or a change in style. She LISTENS so well, and I have never been disappointed with her work! Anyone can hold a pair of scissors - Stephanie is a serious hair artist! Another thing I love about Stephanie is that she is so big on education! I've learned tons from her about keeping my hair healthy, and what works for my curls! She also did my hair and airbrush makeup for my wedding. I always get compliments on my hair, and it is all thanks to Stephanie!! If you have curly hair, I recommend Stephanie not 5 stars, but 500!"