Walgreens

"Please consider using a different Walgreens pharmacy than the one at this location. The past few times I have opted to give this location my business it has been a very disappointing experience. I had the opportunity to witness first hand what I have always felt when filling a prescription at this location... they must not care about your business. While waiting for a prescription I dropped off 3 hours ago I personally saw 5 other customers who left without their medicine. I also heard a tech in a very loud voice tell a customer that had also come back at requested time that since they were getting a "controlled substance" it would be an additional wait. What happened to privacy and HIPPA? I heard excuses from computer issues to insurance issues and finally they were too busy to assist with insurance. I am not sure why because all but 2 customers left without their prescription being filled. I am giving a 1 star because besides the pharmacy I have always had good service in the store. I will opt out of using this pharmacy from now on."

"I have issues refilling prescriptions at this location a lot with migraine medication such as Ajovy. The customer service is absolutely atrocious and the new manager Amanda is rude. The regular customer service reps will completely interrupt you and not listen to what you are saying and just assume you do not know what you are talking about. Also, when you place someone on hold, you say, "May I place you on a brief hold", you do not say give me a sec then just place the customer on hold. Just really bad etiquette. About the app; the app does not accurately update with their system and vice versa, or the manager was lying. Oddly enough, before I called and spoke with the manager, my Ajovy was still on the refill list with 12 refills, but after speaking with her and after she updated it, the refills were removed from the app but, according to her, it was a glitch. Also, they cancel your prescriptions without sending notice whether it be through the app, sms (which I am signed up for), phone call, or any other method so, unless you check, you will not know if prescriptions were cancelled. The previous manager there was named Kylyn Givens and she was wonderful. Do yourself a favor, avoid this location at all costs. I am from now on."

"Always professional and helpful. I had a terrible experience with a competing pharmacy chain and Walgreens saved the day. They actually want sick people to get the meds they need to get better. And they treat you like a human being in the process."

"The employees up front and at the pharmacy are very friendly, normally, but when I picked up a prescription at the drive through window yesterday the guy that was there was rude. He acted like he would rather be somewhere else and with his attitude, he probably should be. When he gave me the prescription he never said a word, just walked away. Has a simple thank you, have a good day just gone by the wayside lately?"