Art Hair Salon 10901 North Lamar Boulevard, Austin, TX 78753

"I went in to get my haircut today and asked for LONG LAYERS and got the most HORRENDOUS cut I’ve ever received in my life. I ended up receiving short layers and a long back piece that doesn’t flow with the other shorter layers (it looks like I have tail in the back). Not to mention, the guy who cut my hair didn’t even remember he had an appointment and rushed my haircut. The process of blow drying my hair before the haircut took longer than the cut itself. A girl’s hair is their whole identity, and this really killed my self esteem. This will be my first and last time ever stepping foot into this salon again. If this is how they run business so irresponsibly with no care for their customer’s hair, I’m surprised they received any good reviews."

"They take walk-ins, amazing prices, relaxed atmosphere, and they always do a good job on my hair and my kids’ hair - without me having to explain about our hair texture."

"Amazing place!!! i love my hair!!! ❤️ I wish i had a before and after picture. Amazing service ❤️❤️❤️"

"My friend recommended Shenron to me for hair appointments. Shenron did not disappoint!! I love how it turned out!!! I showed a photo as inspo, and Shenron worked with me to choose what would look best for me. He and his wife were super sweet, professional, patient, and kind. They walked me through every step, so I knew what was going on. Because of my previous bad hair bleach (at other place), we had to stay extra late past their closing hours to get it done correctly, but Shenron and his wife were super nice about it and did what was best for me. All the staff there were super nice and made sure I had a good time and was taken good care of. Because we stayed late, they even walked me to my car to make sure I was safe. I highly recommend this place!"

"We made an appointment for 5PM for a just a men’s cut and had to wait almost an hour before they got to us. We really wouldn’t have minded the wait if they were busy but they were not. There were two hair stylists and one of them finished up with their client 5 minutes after we came in. He then proceeded to go sit in the back on his iPad. Again, we really wouldn’t have minded if they just communicated to us that he was on his break but no one said anything to us. 40 minutes go by and another man walks in for a hair cut and the guy in the back immediately tends to him meanwhile we’re still waiting for the other stylist to finish up. Not sure why they refused to cut our hair first despite the fact that we made an appointment and waited 45 minutes. It was extremely rude. We were visibly upset at this point but didn’t say anything because we didn’t want to cause any trouble. I try really hard to support local Asian businesses, especially those of my fellow Viets and came here because a family friend recommended it but won’t be coming back and won’t be recommending this place. It was so unprofessional and upsetting. When they finally got to us, they didn’t apologize or anything for the long wait. Don’t bother coming here if you don’t already have rapport with the stylists, they’re just going to ignore you even if you’re Vietnamese. The only reason I gave it two stars is because the stylist did a decent job with the cut."