Great Clips 13435 North Highway 183, Austin, TX 78750

"Ask for Cheryl! Super patient, knowledgeable, and easy to work with. Talked with me the entire time to make sure I got the perfect haircut and was happy to make small adjustments after until it was perfect. Great experience."

"One of the stylists gave me such a hack job with my bangs that I now have micro bangs and I can’t even look at myself in the mirror. I had to buy a pair of fake bangs just to even be able to go outside, don’t come here go to an actual barber."

"I took my son here (who is 17 months) and the last time they were so good with him and friendly. Today, they called the manager on us cause he was crying. The lady next to us kept looking at us with a glare which made me super uncomfortable and told us we’re being kicked out. She even started getting hostile with my mom who was helping me with my son. They really need a sign that says no kids allowed. Will be telling my friends and family about what happened and warning people not to come here. The man (Alic I believe his name is), is super nice and I appreciate his work with my son."

"Today I took my son for haircut and the lady barber over there did haircut within few minutes without any quality and it costed me 24$. My wife had to spend 15 minutes at home to correct it so I don't recommend this branch for others.."

"I usually get my hair cut during the day by friendly people here. Today, I checked in online, as I always do, and the wait was about an hour so we ran some errands when the wait JUMPED to 75 minutes!!! Upon receiving the text message that my place in line should be available within 15 minutes, I rushed over. When I arrived I was rudely told that I took too long, the system has automatically deleted me and they were too busy to take me before they closed. Another customer piped in that he had waited an hour and was getting serviced said he "waited an hour" and that I should've been there as if I was passed over for him. That would be fine except I was following the instructions provided to me and was abiding by those expectations laid out to me. I could have and would have been there an hour before if that were the expectations that Great Clips had outlined for me."