Ulta Beauty 10900 Lakeline Mall Drive, Austin, TX 78717

"Fantastic service from their Salon at Ulta. Natalie P is one of the most well-kept hair colorist secrets in the entire 512."

"i completely agree with the lady who wrote the previous review the security made the experience supper uncomfortable and as someone who works in retail i completely understand the concern of people stealing but there’s better ways to go about it then making your paying customers uncomfortable. i was not once asked if i needed help just followed around"

"I went Friday, January 26th 2024. I’m actually so disappointed and surprised with just how disrespectful security is. I understand concerns about loss prevention, but it was to the point to where this lady was almost touching me and exclusively following me. I am actually so disappointed that this Ulta has gone so downhill. Management needs to do some HARD reflecting."

"Sunday @ 5:48pm Cashier: Kristie has 0 personality!! She handed my items with receipt. I had to ask for a bag for items purchased. Why??? Because there was a long line and it was close to quitting time? Or because I’m Hispanic? I will never know. The two before me were handed a bag with their purchase in the bag. There was absolutely no reason for her behavior. If I could submit a review with 0 stars I would but I’m forced to give the minimum to post review. Please do better."

"Had a wonderful experience at Ulta yesterday. I got the best brow wax. Definitely book your eye brow wax with Sarah at the benefit counter. She is licensed and skilled at her craft. Not only that, she was so knowledgeable on products that I was curious on. She color matched me perfectly on multiple items. She knew her stuff and related to me on my level to better assist me in what I was really needing. I've already booked a second appointment. Sarah really made my shopping trip fantastic."