Discount Tire 1607 Nelms Drive, Austin, TX 78744

"What a wonderful experience. I could not get an appt to fix a flat at my regular discount tire store this morning so booked one online at the Nelms Road location. Booking the appt was easy and when I arrived this morning I could not be more pleased. I was early and taken right in to the bay. From start to finish, Mark handled everything with the utmost professionalism and concern for my driving safety. I could not be more pleased with everything. Discount Tires never disappoints."

"Showed up for a low tire, ended up buying two new tires. With 2 people in the 6 car bay and one person in front of me, it took them more than 3 hours to get me into a bay and fixed. Likely won't come to this location again. Never have I had a business waste my time like this, gonna start calling them Firestone."

"Usually, I am very impressed with discount tire. I had an emergency while near this location and had to come get my tire replaced. When I approached the sales rep, he said they were actually pretty slow and I should be in and out in under an hour. Excited because I wanted to miss the traffic on my way back to San Antonio. I was very pleased to hear that. Unfortunately, that was not the case. It was actually about an hour and a half before my car was actually taken in. I saw other people come and go. In the meantime every time I ask sales rep I was told my car would be next. I will definitely not visit this location again. I feel as if I was blacklisted because I chose not to do their tire upgrade and buy two tires instead of just the one covered under my warranty.. Even after the long wait, I asked if they had checked the air pressure on the other three tires and as it turns out, they have not. I was not at all impressed with her work at this location."

"Fast service, good variety to choose from. But be careful they may add $33 protection plan without asking you if you need it or not. Otherwise a good place"

"I purchased a used car that had wheel locks on the tires so I wasn’t able to remove them to change my brakes. I went to the Kia dealership and they wouldn’t sell me a key but also said it would be $50 and I would have to wait at the dealership for 5 hours! I called Discount Tire and spoke with Daniel and he said it would be under an hour wait and they could do it for free. I walked in and spoke with Daniel he immediately grabbed the tools and helped me out in 15 minutes. The whole team was so kind but Daniel was awesome and saved the day for me. Thank you!"