Car Toys

"I will never visit this location again. The store manager Jay is so obnoxious and annoying. He talks to his staff any kind of way. Some people can’t handle higher positions. I must of heard “I’m Jay the store Manager” a million times omg. I was like okkkkkk I get you’re the manager but you ain’t solving my problem! He was more interested in selling products than helping fix a simple connection issue. I left feeling really upset because one of my issue was losing connection if I hit a bump and I would assume they would check for loose wires but they didn’t. They found every excuse not to do anything but suggest me buy more of their products. Please!! So I left with and unresolved issue of bad connection. I’ll find someone else to do it and no need to reply with that stupid “we’re sorry you had a bad experience “"

"I’ll give them two stars because they were nice people BUT I hate their business model. According to the store manager Johnny, they charge for extra time regardless if it takes less then a few min. In my example they charged me 90 min and it took them 30 min to complete the job. When I asked them why charge me 90 min if it ONLY took them 30 min and they said that’s how we do business. I didn’t relieve that’s how this location does business. I can’t expect my employer to pay me for 3 hours of work if I only clock in for 1 hour then why should I expect to pay for 90 min when it only took 30. Based on that I will not be back, I’m all about transparency and if they told me there was a shop minimum or they messed up and gave me store credit for the time difference I would of been okay with that. But for them to say “this is how we do business” is just not acceptable to me."

"Awesome customer service. They saved me $300.00 that the dealership was wanting to charge when it was only a fuse change. I did purchase a radio replacement from Car Toys but the repairman honestly told me that I only needed to replace the fuse which came with the car. All and all, No Charge. Thank God. I highly recommend Toy Charge."

"The car toy guys here did an amazing job installing my wheel well lights, Joey was very helpful on explaining to me how he’s doing everything and teaching me things i didn’t even know. Very great staff definitely going back to them for more work."

"I got my Genesis SUV tinted here, awesome job and it comes with a lifetime warranty. Only reason I didn't give them 5 stars it because it took longer than expected to complete the job."