Vick's Expertune Automotive 1806 West Howard Lane, Austin, TX 78728

"Outstanding service every time. Dane, Justin, and Rico have always been so nice and take good care of me and my car. Vicks is quick, efficient and has fair prices. I've been screwed over many times by other shady businesses this place is an honorable gem. I will always come here. Highly recommend."

"Jamie is fantastic he did an awesome job on my SUV. Very respectful. And the Owner helped me with an issue I had, saved me hundreds the dealership was charging by giving me a simple tip to resolve the issue."

"DANE VICK SAVED MY LIFE Had my vehicle's front brake fixed at this place. Following Monday I was on the way to lunch when a car in front of me stopped suddenly. I SLAMMED on the brake and my car stopped expeditiously, avoiding a bad tailgate. Fantastic on the brake job Dane!"

"Three strikes you're out - We had 3 appointments with these guys for an alignment. We showed up to the first one and they had a another vehicle they had taken apart. They were waiting on parts to show up and it would be a week before they could reschedule. We should have at least received a call, but things happen and were understanding and rescheduled. Due to the first incident I reached out the second time before our appointment. They still were not ready and had to reschedule the appointment again the morning of. I let them know they need to at least call us the day before and reschedule. I as a customer should not have to chase them around when they are scheduling appointments. Yesterday I called again since these guys are so unorganized to make sure our appointment would be filled. Justin fielded the first two instances and I spoke with Dean the last phone call. He said he was unable to hold the appointment because he couldn't confirm he would be ready that it was first come first serve. I let him know I should have been told that a week and a half ago. This morning I get a very rude call letting us know we have been placed on a "no show list" after I was told last night our appointment wasn't valid....um what?! These guys need to get it together. If you are first come first serve, why are you scheduling appointments you never keep? Also why are you telling your customers you will keep the appointments then at the last minute telling them they can't honor the appointment, then calling them with a rude voicemail the next morning. This is 3 appointments later. We have been extremely patient and then a rude voicemail. We took our car to their competition right down the road (Brother's Alignment). They only charge $60 for the alignment and gave us fantastic service. Vick's expertise can put us on whatever list they want, but don't call my phone harassing me the next morning for your mistakes. Just avoid at all costs!"

"Great shop! Vick is a great guy and the staff is very professional. The service was fast, but in case you have to wait a little they do have a small lobby with A/C and refreshments"