Concentra Urgent Care 1101 Southeastern Avenue, Indianapolis, IN 46202

"There was no sense of urgency. The person who gave me the injection was uncaring, reckless, and not personable. She left a mark that I’ve never seen happen with the same test."

"I had a great experience here they were nice and I didn't have a long wait."

"I took my partner who is very sick with chest congestion, cough, and sinus issues. She has taken 3 COVID tests and all were negative. These were official, government issued tests, not expired. Let me start by reciting our initial experience. We walk into the door of Concentra and walk up to the desk, both wearing face masks. After being stared at like we were idiots by the lady up front-no greeting, nothing- my partner says "I'm here for a walk-in." "For what?" "Chest congestion and cough." .... ....more blank staring. "Do you need my name?" my partner finally asks. Refers to the other employee, also at the desk, while giggling and making eyes at each other- "How long is the wait for chest congestion and cough?" (it was about 1.5 hours before they close) the first employee asked. The other employee, Eli (?), asked if we had a Covid test. Yes we have, negative. "Our doctor requires a test from a pharmacy." Nowhere on their website does it say this. These were government issued, we explained. - It was too bad. He was already pulling papers from a big file of places we could go, I suppose? I'm sorry, we thought this was an urgent care. I guess not. No one greeted us. No one asked for our names. We barely got to tell them why we were there, which shouldn't be such a surprise to a nurse working the front at an urgent care office. No one said sorry they couldn't help. No one gave the smallest notion that they cared at all."

"They have 1 doctor and usually you’ll wait at least 1 hour. I usually find the doctor on the computer while I sit in the room doing nothing. Not great place for medicine practices, I’m sure it’s great for pee tests but not getting to the bottom of any injury’s."

"Can be a bit of a wait but that's expected as they are super busy and what healthcare place isn't. Everyone was professional and nice. The one person who took care of me once I entered made me feel taken care of and that's all I can ask for during my short time there."