Indiana Farm Bureau Insurance 225 South East Street, Indianapolis, IN 46202

"It was time to shop around for insurance so I thought I'd price out what Indian Farm Bureau had to offer. I connected with Spenser who quickly replied to all my questions and provided quotes on service. I am actually not going with them for insurance, but only because I was looking to have coverage on water lines from my home to the main, and they do not offer that coverage. My home is over 100 years old so that is a priority for me. Aside from that, I would have gone with Spenser due to his friendliness, promptness, and attention to detail. Plus, I like that everything is in Indiana. Maybe in the future I'll be back but not right now."

"Lost a check to my escrow. Check was found eventually was sent to the bank with absolutely no information about my account on it and some weird loan number but refused to even let us know for nearly 90 days. Also wouldn’t cover anything when it was needed."

"As a 52 year insured by Farm Bureau I’m finally ready to entertain other options. The cost is higher than other insurers but that’s not the issue today, it’s the poor Roadside Assistance. Last night at 7:45 I made the 1st call to RA and it wasn’t long I got a text that a wrecker would arrive in 15 to 45 minutes. An hour later I called the Towing Company and they said they weren’t dispatched to my location and weren’t available. After several calls and texts and over 2 hours in to this mess a company contacted me and said it would be at least 2 hours before they could make it. I decided to get a ride home and wait. At 1 am or so I fell asleep and got up around 5:30 and still no car. I got a couple texts overnight from FB while I was asleep and responded when I got up and 3 hours later they haven’t responded. I contacted the towing company and they say they will get the car soon. I’m 12 hours into this cluster and still waiting."

"Avoid at all costs- don’t let the price fool you. I paid for insurance coverage that would’ve started on 04/06 and had to unfortunately tow my vehicle on 04/11. When I call roadside assistance, they couldn’t validate my insurance coverage or that I was covered for RA. I had to manually pay $300 for services while stranded on a busy highway- all because for some reason whoever was supposed to process my insurance just didn’t. Do not buy an auto policy with them, this case of negligence put me at so much risk driving."

"Farm bureau is an Indiana based company which has been in business since the 1930's. They offer several different types of insurance including whole life, term life, and car insurance. Throughout their history they have offered products attractive to Farmers and their families, yet farm bureau is for anyone with insurable interest in almost any state. Their facility is conveniently located downtown. They encourage recycling and other green practices such as "paper light" within their operations."