IU Health Physicians Dermatology - IU Health University Hospital 550 University Boulevard, Indianapolis, IN 46202

"My husband normally sees Dr. Klenk at another location, but the dates worked better for him at this location this year, so he went there. We were not told anything about an additional facility fee, which was $963!! I asked him what the room was like, and he said it was a normal exam room like at any doctor's office. When I called the financial services office about it, the woman told me that the various locations are now allowed to charge additional facility fees. We really appreciate Dr. Klenk and her care, and this review is not at all about her, but the undisclosed fees with no advance warning seems pretty dishonest on the part of whoever set that up :/ so I want to give fair warning to people to ask for a price estimate ahead of time. We will be doing that going forward."

"Be careful of pricing. I was quoted a price before and during an appointment and then charged 2.5x what was quoted without conversation or agreement that the price would be that much higher for the service. This resulted in a 5 month process of disputing the charge with IU Health billing."

"All of the staff was SO nice!! Front office staff, nurses and doctors. Does take awhile to get an appointment but they sometimes have cancellations. Felt comfy and left with a solution."