High Comfort

"It was Saturday, Labor Day weekend when my blower fan motor burned out. Great, no A/C and outside temps were skyrocketing to upper 80’s and 90’s. Tried calling several different HVAC companies. But everything went to voicemail. Bad luck for me, it was Labor Day weekend. Since it was Labor Day weekend, no one was answering their phones until I called High Comfort Heating-n-Cooling. Sam answered. Talked with Sam and was able to make my appointment on the Tuesday, after Labor Day. Upon inspection, Sam confirmed the blower fan motor was bad and found several cracks in the heat exchanger to my 23-year-old furnace. He even did a show and tell, removing the existing heat exchanger, and showing me a minimum of 7 cracks. Not good. It was time for a new furnace. Two days later Sam replaced my furnace with a Bryant 70,000 btu two stages with a variable speed motor. The reason I waited four months before writing a review is simple, I wanted to see how my brand-new Bryant furnace worked. Happy to say it’s working great! I’m also happy to share that Sam did a great job from start-to-finish. He identified what was wrong, what needed to be done, and eventually finished the job, putting in my new furnace. Total install took just over 2 ½ hours and afterwards did a thorough job cleaning up. So yes, I was very satisfied with the quality of Sam’s work and extremely happy with High Comfort Heating-n-Cooling. So, if you’re still reading this and you’re on the bubble whether to pick one company over another. I get it. And, if you’re like me, you’re probably asking yourself, is this company honest, fair, reputable, or not. Again, I get it. So, know, if you or a friend, or even a relative, have any HVAC needs coming up in the near future, Here's what l can say for certain. Sam did right by me."

"Sam came on the same day when i called for service. He’s knowledgeable and explains the steps to check my AC issue. There are couple of weak points and he is able prioritize the most critics fix for my system to save some repair cost. The other contractor came in before him and told my system needs to be replaced due to R22 refrigerant is discontinued. Sam is able to refill it for me. Good experience with Sam, highly recommend!"

"Very happy with our service with Sam! Our air conditioner was not working properly and he was able to come over right away. Very fast and efficient service and explained in full details what the issue was and explained to us what he needed to do before starting. Definitely recommend!"

"On the morning after a big snowstorm and a cold night with no heat coming from one of our furnaces (5-7 inches, 10-14 degrees outside!), I called High Comfort at 9am and they were kindly able to get me scheduled for a service call between 3-5pm later in the day. I initially found High Comfort based on their excellent Google reviews. They were upfront about their applicable service call pricing. At about 2pm, I received a call from Sam and he politely asked if he could arrive early. I said, ‘yes’! Sam arrived about 15 minutes later with a Covid-19 mask covering and shoe coverings (a GREAT sign!). During the visit, Sam kept me updated, shared insights and courteously answered all my questions (including preventive maintenance, air purifiers, media filter sizing, etc.). He was extremely thorough, professional and relentlessly focused on getting our Bryant furnace back up and running. Surprisingly, there was an issue with both of our furnaces (something of which I had an inkling about after seeing an error code blinking before he arrived [yet still blew out heat?!]). Over the course of a few hours, Sam worked diligently to diagnose and resolve issues for both furnaces (e.g., clearing out drain line mold/sentiment; adjusting gas pressure, high/low switch, getting the part, etc.) so they would start delivering heat consistently without shutting off. He did it! We had a much warmer night on the upper-level and no blinking error code on the main-level furnace! The pricing was extremely fair; I was willing to spend more given all of his work! I even offered and he declined! High Comfort is now my go-to, trusted service provider for HVAC needs and I’ll definitely be calling them for yearly check-ups. Highly recommend and five stars for High Comfort Heating Cooling and Refrigeration."

"Sam did a phenomenal job! He literally installed an entire new Bryant HVAC system. The old HVAC had been here since the house was built in 1976. He installed new ducting, repaired old ducting that was loose, installed a de-humidifier, installed a new PVC line from my water heater to the humidifier. Installed a new line to the A/C unit outside. I couldnt be anymore pleased. Would definitely refer him and the company. I even had Amistee, Novi come to clean the ducts and that was highly beneficial as well. Great work!"