Lids 3700 Rivertown Parkway, Grandville, MI 49418

"Ced had outstanding customer service definitely will be back ! Thanks!"

"The reason for 3 stars is because, after waiting 10 minutes, someone actually acknowledged my existence and answered my question. The reason for the wait... a staff member was having a video call with a friend about their future purchases. Very overpriced!"

"Looking at just under $40 a purchase unless you shop the discount shelf."

"The girl working was SO helpful. And my two MLB Official team hats were buy 1 get 1 half off! The best surprise was the in-store sewing machine! Took 5 minutes to custom embroider my name in my hat. Next time you need a hat.....go to Lids Rivertown"

"So this is my 4th time being here in 2 weeks. After wrecking the first two hats I brought in to get stiched I waited 4 days for them to fix my order. After they were finally done with the order. After I picked up my hats and went home I realized the stitching was absolutely ruined. After talking to the manager on the phone, I went back in to get the hat replaced, only to find out that they would not replace it until I brought back the The ruined hat. So after driving another half an hour back home I went back in to pick up my head again with the hat that really the first time only to find out that they stitch my hat and a youth size. So now I am currently standing at the store waiting for another 20 minutes so that they can re-stitch this hat. I have literally spent close to two weeks trying to get to hats done. This store seriously need to overhaul."