Foot Locker 3700 Rivertown Parkway, Grandville, MI 49418

"Bri at the Granville MI location at the rivertown mall was so helpful. She had great customer service and new her products. She made sure we were satisfied and took good care of us. I have never experienced customer service at that level. I can't leave out her General Manager, he greeted us during our purchasing transaction leaving us with confidence that we made the right shoe purchase for our son. He was very knowledgeable and made our buying experience well worth it... thanks to the both of you."

"Great customer service and always kept clean! Also, many options as well as online options which the store associates are helpful in making shopping experience great."

"It’s nice when you get a friendly sales person! I wish we would’ve went with someone else that was more friendly and helpful. He was very impersonal and unenthusiastic! I got the feeling he didn’t want to be there! Never told us his name either so when I went up to the register and they ask who helped you, I didn’t know! Also the lady at the register was not friendly either!"

"The girl who helped us got an attitude just because I asked for different sizes. I could see her making faces as she walked to the back room.I have a 7 month old and no way to be sure what size is gonna fit him. You would think she would be understanding, instead she made me feel like I was bothering her for asking her to bring out a smaller size. If servicing customers isn't your thing perhaps a different job would better suit you. I can't remember the last time I felt like I was bothering someone for asking them to do their job."