Hampton Knoll,

1660 Hampton Knoll Drive, Akron, OH 44313

"Me and my wife applied at Hampton Knoll to rent an apartment, they said the application fees for each is $75 so it’s gonna be $150 for both of us and we have to pay admin fees which is $250. So the total is $400 and then we saw the apartment number 1832 and we didn’t like it because it look very old, a dummy room without any windows and garage for only one car so it’s not value for money the we decided not to go with them. Guess WHAAATT !! They refused to give us $400 back and said the application fees are non refundable and also the admin Fees non refundable except if we didn’t qualify !!!!! That’s a Scam literally!! Paying $400 and get nothing!!! I don’t recommend to go renting with them because that’s an indicator of how they gonna suck up your money and give you nothing in return!!!"

"Super mixed feelings about hampton knoll, so lengthy review incoming. Truly, it was a very nice place to live. I loved my apartment — I had a nice garage and lots of natural light coming in and the complex was quiet and safe. Albeit, I was paying a monthly price that would warrant a “very nice place to live.” Now onto the mixed feelings: Hampton Knoll *will* gouge you when you move out. You can count on that. I paid well over $3k in pet deposits and pet rent in my 3 years of living there and when I moved out, I was charged $3k for carpet replacement. In all fairness, there was certainly normal wear and tear — it was a white carpet and I lived there for 3 years. But there was not wear outside of that normal wear. When I asked why, they said my pets. When I asked what the pet rent was for, they said nothing? Perhaps I am the ignorant one, but I have rented and lived in *many* apartments with my dog and have ALWAYS had my entire security deposit returned with any extra money needed for carpet cleaning being chalked up as even because of pet rent. Anyway, I also repeatedly had issues with mold in the bathrooms that the manager refused to address (this was the old manager - the new manager seems much better, but my unit continued to have issues with mold throughout the 3 years). My AC broke *twice* in late august when temps were 90+ degrees and my apt was 85-87 degrees and it took 2 days to get it fixed both times because “it’s not an emergency unless you have a baby.” Again, in all fairness, that happened with the old manager, but just something to be mindful of, especially with a brand new complex right across the street that is barely more expensive. My final complaint is that, after I moved out, I got an email from the manager saying I got a package. I missed the email but a couple months later found the email and called about my package. The manager had no idea where the package was. I get it, it took me a while to see the email… but I guess I would have expected a call or voicemail if she couldn’t get into contact with me versus just throwing the package away or doing whatever she did with it. Anyway, as I said: I liked my unit a lot. But I’d recommend weighing your options, especially if you have a pet!"

"My girlfriend and I moved into these apartments from the Highland Square area, looking for something a bit quieter. From day one I knew we had made the right choice. Application and all the process involved were made very easy by Alicia and the staff. The apartment was spotless upon move in. All of our neighbors are very friendly, quiet, and respectful. The location is spectacular, surrounded by nature. This is a wonderful complex to live in and we are very glad to be here. All the amenities are just added bonus to an already amazing place."

"My partner and I just moved in and we were nervous to see the apartment for the first time the day we got our keys (since it wasn't available to view since there was a previous resident moving out), but when we walked in our expectations weren't only met but they were exceeded! We were surprised with brand new carpet, too. Alicia and Heather have been so helpful and attentive through this entire process. They respond so quickly when you have questions and are on-top of making sure you are satisfied as a resident! The application process was really effortless. We applied and immediately got accepted upon clicking submit. The process won't be the same for everyone since every applicant is different, but the entire process of getting placed into our new home was so effortless and we always knew what was expected of us. We have always been able to find a parking spot by our building and it's always clean and secure. We feel safe and it's very quiet and quaint. I think we are going to love it here!"