Holiday Inn Akron West - Fairlawn, an IHG Hotel
4073 Medina Road, Akron, OH 44333
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About the Business
Holiday Inn Akron West - Fairlawn, an IHG Hotel is a comfortable and modern lodging option located at 4073 Medina Road in Akron, Ohio, United States. Offering a range of amenities and services, this hotel is the perfect choice for both business and leisure travelers. With spacious rooms, on-site dining options, a fitness center, and a convenient location near local attractions, Holiday Inn Akron West - Fairlawn provides a relaxing and enjoyable stay for guests. Whether you are visiting for work or pleasure, this IHG Hotel is sure to exceed your expectations.
Reviews
"Definitely older. Needs work on their rooms . Walls are in bad shape and bathroom door looks like it’s been kicked in.. I probably would not stay again. There are so many motels here. This could be an amazing place if they would just give some love to it."
"My sister and I stayed 1 night and it wasn't a good experience at all. Front desk staff member was very polite and quick with check on, but boy were we surprised to find our room the way it was. We traveled 3 hours to the area and stayed at the hotel. Once we settled in the room, we noticed the problems. Too tired to go back to the front desk after the long drive. We addressed the concerns at check out and was assured a manager would contact us prior to charging out the room. That didn't happen. The problems: Bathroom poorly cleaned. Shower head leaked when on, back up water in the tub, extremely POOR water pressure. Stains on carpet. Best part of the room was the bed. It was comfortable. Once my sister reached out to the manager to inquire about why she wasn't contacted prior to the charge, manager stated "no one informed him of the problem" I recall the manager name being Ben. Manager stated that all that could be done was a 10% discount/refund which was about $11. Definitely wasn't the compensation that should've been issued. I wouldn't put anyone in the room we received. Definitely won't be reserving again. I also have supportive pics and video but can't seem to add"
"This hotel looked closed when we pulled up. Outdated and needs some attention. The front desk crew was super kind and helpful. The beds were ok. Doesn't look like the picutres online."
"Wow I stay at almost 100 IHG hotel a year, this hotel needs help! However they have one of the best, kindest front desk people I have ever come across, Jessica is AMAZING! She needs to teach all front desk workers what a great experience is all about, Every time I have stayed there she gives a 5 Star guest experience!!! Your hotel is VERY fortunate to have her!!!!!!"
"Needs some updating in the rooms. Could use thicker towels. Our room faced the highway. Lots of car noise. But hallways at night were quiet. Breakfast is not complimentary."
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