Firestone Complete Auto Care

"JD and the technicians at the Mason location are the consummate professionals. They are very patient with answering my questions and alleviating my concerns. I have used this location exclusively for all of my Firestone purchases and services. I truly feel that I can drive my vehicle with confidence knowing that it has been in very capable hands. I will continue to use this location for my future services."

"Everyone was super easy to work with, kind, and professional! Amazing service, very quick, and well done...our Honda Pilot feels new again! Thank YOU!"

"The whole crew was just absolutely AMAZING!!! I was an hour and a half away from home, no clue where I was, and I was a hot crying mess!! They all worked really hard to get me taken care of in a VERY timely manner. I'm especially thankful for Jarrod and Steven, they were so understanding about my situation and genuinely cared!! Even comforted me! They'll never truly know how thankful I am for them. Bc running into them, was exactly what I needed! 10 out of 10 recommend!! Thank you guys!"

"We had a flat on a Sunday when most tire stores are closed and the ones that are open are extremely busy. When we first got in we were told it would probably be a few hours to wait. We didn’t have a choice since we were from out of town. We walked to get a bite to eat and before we finished our lunch, JD called and said it was all done. That three hours turned out being about 30 minutes. We got excellent, fast, courteous service. Highly recommend this store!!"

"The guy I dealt with was great and honest. The mechanic that worked on my vehicle knew his stuff and was very quick. I hate how much it costs but I get it. They was also able to take care of my major issue on a holiday weekend while I was an hour and a half from home, and 2 hours from destination. I recommend this shop to anyone reading my review. Hopefully I'll never have to go back but if I was passing through and had another issue I would no question trust them with my vehicle. The mechanic was worth his weight in gold and could pretty much demand his salary anywhere he went. Thanks for helping a guy out!"