Little Caesars Pizza

"This is long, so the short description is this place used to be good but is now run by workers and a supervisor/manager that make it not worth going to with their horrible customer service. This location used to be really good when we first moved to Xenia, but it's gone downhill. We like the pizza, but we've had too many poor experiences with the workers to want to come back. We've come in several times for something simple like a cheese or pepperoni pizza, and they would make us wait 10+ minutes like they were preparing it before turning to the shelves where they put premade pizzas and getting one, which they could have easily grabbed right after payment since they were already done. The manager or supervisor who currently works there, whichever her position is, is always rude and dismissive, and we've seen her in the back with other workers laughing and making fun of customers that are waiting. One experience we ordered online to pickup, and when we went in there was a line of 4 or 5 people that a cashier was trying to help. He seemed to have some sort of learning disability, which I have no problem with but I'm only mentioning because of our experience. When we tried to use the machine to pick up our pizza it said it was out of order. We waited until he was done with the others to ask for assistance, and he seemed like he was struggling to get the machine open to get our pizza. Instead of helping this guy that was obviously having trouble the other workers and the supervisor stayed in the back and watched him until he was able get it open. None of them came up to help or even ask if he needed help. One more experience that was the one that made us decide to stop coming here was when we came in and had to wait 30+ minutes. While we were waiting they helped and served several other people that came in after us, and eventually we went up to ask when our food would be done. The lady said something along the lines of "Oh, we forgot about you," though I can't remember the exact words since it's been a while. She then turned around and grabbed an order that had been sitting on the counter almost as long as we had been sitting there, and she didn't offer any apology or explanation as to why they finished the food and then just sat it there instead of giving it to us. I wouldn't recommend this location to anyone, and I'd probably recommend they either go to a different pizza place or make the drive to another location that isn't run by such poorly trained employees."

"I visit this location close to once a week. It's our go to when we are busy with work and sports. I order online and show up. Most the time it's not ready yet but the time I get there but I wait. Wait times are approximate so that's understandable. The pizza is always so fresh and good and the manager Shay and employees are always friendly and sparks up conversation. They're understaffed and under paid... Little Caesars should definitely pay them more. Every time you go in, no matter the day or time, it's always the same staff. But they rock it every time."

"Shay took care of me today and she is such an amazing manager there! If she’s not the manager, she should be! She runs that place so smoothly and really understands customer service! The food is great and I’m always happy to have Shay help me. Give that woman a raise!"

"I have literally never in my life seen a hot and ready pizza at this location. Be prepared to wait 20 minutes and get shorted on your change because they don’t have pennies."

"It Was Excellent!! We will never forget this Little Caesars Pizza location! My son had just got finished running a excellent track meet, his very first one and we were about to get another brand another type of food, and we saw a Little Caesars! I said how about pizza son, and he said yes! He loved it, he was very hungry, he ate it all the way back to our house which is 30 minutes away in Dayton. So Little Caesars, I've known and have eaten the brand for years, and it was very satisfying for my son and wife today. It was an excellent tasty, fast hot and ready pizza pizza! And the price is still very reasonable and affordable, we will definitely be back!"