Regatta Real Estate Management, Inc.

"Have been trying to get a hold of the property manager has been imposible for nearly 2 months now. Does not answer emails, they are managing condos without Insurance. The receptionist Christine is very nice but getting a hold of the property manager is imposible. As an investor trying to close out on a deal with one of the condo they manage i have had to file an extension twice because of the lack of response from the property manager. I wanted to leave them a zero star but is not possible. Avoid them at all cost, honestly worst people i have had to deal with."

"As a broker I depend on the management companies to report accurate information in timely manner. My last transaction which I just closed was almost thwarted by the in proper reporting when the closing agent requested the estoppel letter. They reported that the building had litigation when it did not, there misuse of language almost cost the deal. I wanted to leave them a zero not 1 star."

"Out of all the management companies, this one actually answers their calls when others either have a voicemail system which they never call back or they simply don’t answer. They have a very mom and pop feel to them but they get the job done. I’ve dealt with all of the staff at Regatta and know for a fact that they work hard for their buildings. All the negative reviews come from angry, confrontational people who can’t abide by rules and feel the need to bash a company who is only there to enforce the rules set by the associations they manage. Most probably didn’t get the answer they wanted because sadly most are realtors and don’t understand how a management office works or an angry tenant who destroyed their apartment and lost their deposit for their negligence. Do not be fooled by the naysayers and try them out for yourself. I guarantee you’ll have a different perspective."

"I lived there for one year, I’m a student and it was great living at one of their properties. Banna was such a great help leasing my apartment unit. I communicated a lot with Mary who helped managed the property. I most certainly cannot tell you that she was not of help. She worked with me, understood so much and was a really big help when it came to up keep and effectively communicating. Christine always provided wonderful service each time I came to the office. Though it was time to go, I thank these two ladies for being keen, professional, and efficient when leasing this companies property. Thank you for the positive experience."

"I strongly suspect that any positive reviews of this business are fabricated. The fact that they are all five-stars by anonymous users posted at the same time should tell you something. Regatta has been "managing" our medium-sized condo building for less than three months and in that time, the only thing impressive about their service has been the lack of it. A sampling: I've sent emails regarding the below and received no response whatsoever, even to acknowledge receipt: - Medco key policy and ability to get copies - Lost keys - Inquiry to confirm whether my understanding of a financial issue was correct and whether I should mail in a certain amount - In addition, another resident tampered with our private property and though Regatta said they would follow up with me to look at security camera footage, they never did. When I asked why later, they said they didn't think they needed to because the property was later found moved to another location. I pointed out that it didn't change the fact that our property was tampered with and we had a right to know who did it. Five days later from that exchange and I still haven't heard a response. - Now Regatta has lost a payment from me and are threatening late fees. I told them that my bank statement showed that the check was delivered 20 days ago. Regatta responded that they never received it. I just got off the phone with my bank confirming that the check was cashed 18 days ago and was endorsed with our association's business stamp, which Regatta possesses. . Stay away. Stay FAR away. If this incompetence is what I've encountered in under three months of fairly routine issues, I shudder to think what would happen if anyone needed Regatta to do anything important."