Village Springs Apartments at Lake Orlando

"I recently relocated to Orlando and moved into Village Springs. My experience thus far has been amazing from the application process to move in. The office staff is very friendly and helpful and the few minor service issues I had were taken care of by maintenance promptly. I’m glad I chose Village Springs as my new home."

"I haven't posted a review before because I was giving the manager a shot but this is getting ridiculous and I’m tired. Leaking and rotting ceilings and vents, outdated appliances that don’t work well. You make appointments for your things to get fixed and no one shows up. They complete work orders without showing up. Sometimes when they do fix things they just put a band aid on it. Things that clearly need to get replaced. Trash all over. My appliances and A/C here have literally increased my electric bill $100 a month. Neighbors who don't care about the property or the people in it. Laundry room now has different hours of operation because kids trashed it. Woke up one morning to people stealing parts off cars. What’s the point of gates if they’re staying open? And now these apartments are 1700???? Save your money. Adding pictures of trash through just a 5 minute walk. The wood planks have been there since the last hurricane more than a month ago. Update: Asked for street lights that work and better security after we've had to have the police here one too many times and for visible parking lines and the complex has responded by painting the parking lines but deciding to “not renew” the lease. This place is a JOKE. Incredibly disrespectful and they obviously do not care for their tenants, just your money. We’ve also been dealing with a huge roach problem that has not been resolved for over a year now. Save your money and peace of mind"

"I have been here for going on 2 years now and whilst I love the neighborhood I very much dislike the complex. Maintenance will slap a band-aid on a problem and call it fixed and that's after waiting some time to have the issue addressed. Office staff are horrible about replying to emails or phone calls and if there are any problems, you gotta sort them yourself or call the cops. There is no security here AT ALL, building lights are out and so are most of the street lights, so don't expect any sense of security unless.....you guessed it, you supply it yourself. Cars are loud and obnoxious and people sit in them for hours on end burning fuel and sending fumes in the air for pets on back porches to get sick. There is no assigned parking and at this point there are almost no parking spaces, not due to cars, but due to the fact that painting the speed bumps multiple times in a month is more important than the lines that actually separate the spaces. Nothing is really done to address issues other than a weekly email of the rules that I'm willing to bet 95% of the tenants have go straight to spam. Overall this is a scam of a place to live at the current asking price but its one of the cheapest in the area. If you don't mind putting up with some b.s. and doing your own security then it's an ok spot to be in to try and save some money for a nice home. But if you have the money for something else then I suggest you choose that something else as it is most likely the better option. UPDATE: After 2 years our lease is not being renewed due to my constant complaining to the staff about the safety issues and lack of street lights and building lights, after multiple shootings recently. Their answer to any problem you have is to get rid of you instead of actually fix it. Go anywhere but here"

""I'd choose to sleep in a concentration camp over renewing a lease at Village Springs Apartments. If you're up for absolute misery, despising your living situation, grappling with miscommunication, lackluster management, and subpar maintenance, complete with roaches, bats, and rats, then this place is a perfect fit! It's akin to living in hell. Given most people's 9-5 workdays, it's crucial for your residence to have staff answering phones, especially for those working during office hours. Taking a day off work becomes necessary because no one has answers or knowledge of policies. The assistant property manager exudes more attitude and eyerolls than professionalism and answers. For a better experience, stick to dealing with Yvette (Property Manager) or Olah (Director). They're the sole reason I haven't canceled my lease. While you may reach them when leasing, once your name is on the dotted line, it's a downhill journey. They'll do anything to secure your lease, then leave you to navigate challenges on your own. Consider any place in Rosemont except Village Springs or their sister properties. Spending extra money elsewhere is worth the peace of mind and the residential customer service you deserve and pay for. Thank me later.""

"I have been living in this community for two years. Alberto Miranda have been so amazing. Every time I have a work order he is fast and efficient. They are very lucky to have an employee like him. Thank you so much Alberto you deserve a raise for all your hard work! I love living here."