University Park Apartments

""Thanks for sharing this feedback, Adrianna. We are so pleased that Lopez took care of your repairs. If there is anything else we can do for you, please don't hesitate to let us know. Thank you, again. - The University Park Apartments Team" this is a reply back to this comment And yes if you could email I have a few things I would like to speak to you about"

"I'm putting five stars here not because of the staff but because they finally got someone who know what there doing and know how to fix things cause LOPEZ WAS AMAZING He managed to fix my AC in less than 5 minutes Compare to Jose who takes forever Believe it or not. I think that they just need to change management here. Altogether, keep the assistant manager and keep Lopez. Everyone else needs to go."

"When I moved in, they had a major trash problem. I’m sure it was a sign but I was hopeful it would get better here. Unfortunately, it didn’t. Since then my electrical outlets have stopped working randomly. My apartment was flooded due work on another unit upstairs. I’ve seen a neighbor evacuate their home due to a fire where the fire department was called to the scene. There were numerous instances where I’ve seen officers searching for criminals on the premises. The service here is like everywhere else in Orlando- sparse. They don’t pick up the phone. They don’t prioritize the residents and I guarantee the rates are going up. This place has potential but management needs address their issues."

"The reviews you're reading saying how this place only deserves zero or negative stars are more than accurate. I've lived here over a year. Renewing my lease was a mistake. After fees, I pay over $2000 a month for a 3/2, in which the AC sometimes works and is never properly fixed (the full time I've lived here, no matter the season), kids throw rocks at our door, there's throw up down the hallway half the time, and trash everywhere. They also rarely actually pick up trash outside the apartment. There's a rat that lives in the column outside of my apartment. I've named him Ratatouille's Monster to help ignore the fact how much I pay this place. Also, the gates or security cameras don't work. How do I know? My motorcycle was stolen from here and the front office shrugged as there was nothing they could help with. The only pro here are the kindness of the maintenance staff, and some of the front office staff, who have mostly left in the last year. When my lease ends, I'll be celebrating like it's the last party on earth."

"negative stars is the only way to accurately describe the experience at this complex. roaches. roaches everywhere. you can buy and spray multiple cans of raid and line all your walls & cabinets, but they won’t stop. and you’d love to go to the office to bring up the issue, but (nearly) every time we brought up an issue, the office would place the blame on us and speak to us like it’s our problem. not always, but there’s the select few. you pay for valet trash monthly, but don’t even bother using it. they barely show up on schedule and they give you a $50 fee for it, as if this is a high class neighborhood with a HOA. it’s really just ghetto, with fees everywhere and endless loud domestic arguments. my favorite experience was hearing possibly physical and verbal abuse in the apartment above ours with loud bangs on our ceiling, then going to the office to let security be aware, but the initial response I got was “we can’t do anything about that, but I love your eyebrows”. very professional. then they blow up your email with food trucks just about every day. there’s much more, but to top it off, when we finally ended our lease and crawled out of hell, we got expensive random fees. I will say we got a $200 blinds fee (yes, their cheap blinds to cover your windows) taken off after speaking to a manager, which we’re grateful for. BUT. since the fee got changed the manager couldn’t properly email the company that handles the charges. we paid the fee, money taken out of our bank account and all, balance at 0.. but we continuously got central bill collector calls and emails for a situation the complex couldn’t fix. they would say they tried to call and email us, but we never received a call or had our emails returned. I wish the complex wouldn’t bother responding to this review with false apologies and fake positivity to make them look good online. but they will. to those few that actually were helpful and kind there, thank you. please run away from this place and don’t let them take your money, cause they’ll find any way to."