Bayview Fisher-Pou Chapel & Bayview Memorial Park 3351 Scenic Highway, Pensacola, FL 32503

"Bayview was really great they help us out a lot, they were really understanding and help us pick out a package that we could afford, when we had our date pick out we couldn't do the ceremony there so they sent us to there sisters location which they were just as amazing"

"This company has a beautiful and scenic location but their customer service and service agents only care about sales and not the families and their loss. It was off putting and made our difficult experience and grief even worse. It is a shame and very wrong to take advantage of people who are at their most vulnerable moments due to the experience of losing a loved one. I hope they read this review and make changes to focus on the purpose of their work. It should be more than just profit, it should also be about assisting people who are bearing the loss of their loved ones and ensuring their needs and wants are heard and met. I highly recommend avoiding the customer service agent, Yami Reina. She was not helpful and made us feel we were cornered to make a deposit for my mother’s plot plus the full payment for my father’s grave. She did not follow through on the request to place a courtesy sign on my father’s grave which is still unmarked to this day (14 days after the burial) making it more difficult for relatives and loved one to locate his grave. Every request was met with a poor excuse or some sort of ridiculous response. When we asked what happened to my father’s two cross flower sprays that went missing from his grave (a week after the burial), her response was there’s a crazy lady who has been reported to steal items from the cemetery. Could you imagine how we felt? She offered zero solutions but made sure to show me tombstones and prices. When I asked for a catalog of the tombstones, she said they did not have any but this was a lie because we were given one for my grandmother’s burial October 2022. I am disturbed and disappointed by the low quality service and unqualified and unprofessional staff at this cemetery. Please learn from our mistake and be able to seek better service from a company and people who truly care. I highly recommend Morris & Harper and Family Funeral & Cremation."

"Bay View -Fisher Pou was exceptional during the entire process of our loved one’s end of life. They led, comforted, educated, coached, etc, through this very emotional time. They were patient when needed and encouraged when needed also. We would highly recommend their expertise and thoroughness to anyone in need of these services. Thank you to Gloria and Katelyn especially! The Jett’s"

"Bay view Fisher-Pou Chapel did an awesome presentation on my son’s life with the display they created for him, along with the video. They were extremely caring and helpful with helping my wife and I with the loss of our son. Caring, comforting and compassionate in how they treated us in our time of sorrow. Thank you so much from myself and my wife. God Bless"

"Our family experienced a great loss in May. We celebrated the life of our Grandmother at Bayview Fisher-Pou Chapel and Bayview Memorial Park this past week, and were so appreciative of the kindness and understanding that the funeral home showed to us during this grieving process. The funeral featured beautiful flowers, lovely music, and a wonderful staff to aid us in this tough time. Everyone working there provided us with any assistance or comfort that we needed, and were always willing to help in any way possible. We know that our late grandmother will rest peacefully here, and will enjoy the beautiful flowers and nature around her. We are so grateful for Bayview cemetery, and would recommend them as a great option for laying your own loved one to rest."