Quality Suites Fort Myers Airport I-75

"The rooms are clean and quiet. we booked Sunday to take the Key West Express Monday. Before we left we booked again for Tuesday night and requested a first floor room and late check-in. That’s the good part. Tuesday we arrived at 10pm. Desk clerk had a problem finding our reservation and when she finally located it said they only had 2nd floor available ( it was marked on the reservation). The clerk then Tried to use my credit card for the $100 deposit and she said it was denied (I used it here Sunday and many times). Breakfast: only Decaf coffee, yogurt was gone by 7:30. Bottom line, for $200.00 you can do better."

"Warning they do nothing for elite diamond choice privilege members they would rather lose a paying customer than accommodate someone who has spent over 100 nights in choice hotels this year this is the final straw for me I will be switching to Marriott rewards after this experience"

"I don't like to write a negative review; however, in this matter I feel it is important to save another family, traveling with kids, the experience I just had with this hotel. I checked in an hour early today. There was no elevator- only 2 story not a big deal. I realized once I got to the room that it's a standard room with 2 beds. Once I inquired at the front desk I was advised that they only have 1 room with a king bed that's a suite and a pullout couch. The gentleman was nice though explained that only tomorrow he could move me and my family there. I went back to the room and attempted to take a nap. Since he placed us right by the staircase door, napping was not possible given that all I heard was the door slamming. I decided to take a shower except it didn't have hot water. I waited good 15 minutes letting it run and realized that hot water will never come out. I tried dialing the front desk.... no phone line. So I walked downstairs to the front desk, this time a lady name Isabel started her shift. I explained to her the course of unpleasant events and asked her to please move us to a different room, same size no matter, as long as it has hot water. She declined to do so and said that the only way that I can have another room is by booking a new reservation. I told her that it's a health violation and unacceptable to ask a paying guest to bath in cold water, let alone with kids. She didn't mind one bit. We drove 3 hours and I never been treated with such lack of courtesy. If you book after all, avoid room 200. I gave the room a 3 for being clean. Stay well."

"Basic hotel. Nice TV, comfortable bed. AC worked well. Decent space in the room. No carpet. Bathroom is ok. Bare essentials. You should not pay a lot for this place. Coffee comes out of a premix machine. Waffle maker, cereals in to-go containers. The place was clean and quiet. It's fine for a night before your flight. Friendly staff. Food places and gas stations, very close. Easy on-off from highway."