Renaissance Orlando at SeaWorld®

"Such a nice family, pet friendly hotel. My kids ages 5&3 loved running around the spacious area. Theres a coffee place right by, in the mornings we will grab coffee and watch the kids run around and burn out their energy. On our last day my husband and daughter slept in. So I took my son out to eat for breakfast, the pancakes was super yummy! The hotel is absolutely beautiful! They had a conference going on and made arrangements for lunch and dinner for them. Which I thought was pretty cool. My kids loved going on the elevator cause of the serenity I didn’t take a video of the hotel room cause the kids trashed the place up. The room is very spacious and clean. Theres a water filling area near my room so that was an extra plus. We had the room right across the elevator thought ppl were going to be loud and noisy but it wasn’t at all. You do hear the sound of the metals moving but everyone had a fantastic sleep, the curtains for the room is darken. If you closed it super tight no light will shine though the middle part. Which made my daughter sleep in until 940am"

"Don't even know where to start.... I booked this hotel since we were visiting Orlando,FL. Upon arrival I was left speechless when I walked in and saw their high ceilings and beautiful waterfall-fountain. We went to the front desk and the guy who helped us was amiable, kind, polite and just amazing. They gave us four redemption cards since we booked two rooms for drinks from the bar and I think that's a great way to thank their guests for booking with them. We stayed on the fourth floor and we had views to the SeaWorld park which was epic. Additionally, our rooms were very big and cozy, the balcony is huge and it even has some chairs so you can sit in the mornings with your coffee and enjoy the view. Will definitely book again with them in the future. Thank you for making this stay a great one."

"Great location, super close to Sea World. Beautiful lobby. $37+tax for guest parking. $48+tax hotel fee. Elevator noise going up and down could be heard from inside room. Shower water had fishy lake smell. Old towels for a 4-star hotel. Dirty shower tub. Very old carpet."

"It's okay but not really great. First off, if you plan on parking yourself, you need a key to your room before you check in, and you also need to have it after you check out, in order to get in to and out of the parking lot. The rooms are fairly old and could use some restoration. Nothing major, but things like electric outlets not working, lamps not working, etc. the service is somewhat lacking. We were there for a birthday, and the person celebrating their birthday was slated to get a bottle of champagne and a chocolate and fruit plate. However, the champagne and chocolate were delivered to a different person in the party, and at just after midnight, with no way to refrigerate the food, so the champagne was delivered to the right person, warm, the next day and the food was just thrown out. Service at the bar was slow, and it seemed like the "bartenders" were really staff that was assigned to do other things, with bartending as a backup to keep them busy. You could tell none of them had actually worked at a bar or restaurant before. All in all, it's adequate, but not the best choice if you are really looking for a memorable experience."

"I love this hotel. It is big and elegant with great meeting space. I'm here to present at a conference and I couldn't be happier than I am in terms of my experience with this hotel. Customer services is consistently excellent throughout the building. When attending buffet meals for the group, banquet staff members have consistently offered their support assisting me with getting my food and getting it to the table as well as getting drinks for me which is particularly helpful while I hobble around with my cane. They probably spared me from spilling food all over my dress. The guest room I am is spacious and comfortable. The technology is up to par and the bath tub is very comfortable. Given the opportunity, I will happily return."