Direct Auto Insurance

"The representative that assisted me was Richard. Richard was so helpful, very pleasant and patient. He was extremely informative and we even shared a few laughs during the process. Which unbeknownst to him, really helped me a lot because I was having a very overwhelming morning. Really, really great guy... Thanks Richard!!"

"Could not even understand the gentleman speaking he was going through the spiel completely fast. I asked him three times to slow down and he would not. It was kind of comical."

"Worst customer service ever went in today at 3:00pm and the white gentleman brown hair sitting to the right was super nonchalant, didn’t GAF what I was saying and acted in human as if he doesn’t live in this world too . kept saying it’s nothing he could do for me . He didn’t even try . I left completely devastated, highly upset, and disappointed. Some people should not work in Customer Service. When they Lack kindness."

"My agent is very knowledgeable of the products Direct Auto Insurance provides! Got me an exceptional rate, way better than I expected! With all the discounts I qualify for my agent did me a major solid!"

"Had to drop by a store location to give proof of address, this one was conveniently located on my way to work. It's right off of Dale Mabry, and the parking lot was easy to get into and out of. Jason G. Delagrange, acknowledge me and greeted me as soon as I entered into the store. And, within moments we were working to resolve my issues. The whole ordeal was completed in less than 5 minutes and was done quickly and painlessly. The whole experience that Jason and the team only exhibits the expediency and great customer service I have had since switching to Direct Auto insurance. If you have to go into a actual building when dealing with Direct Auto insurance, I highly recommend the Dale Mabry location and Jason G. Delagrange."