Five Oaks Apartments 1200 Montreal Road East, Tucker, GA 30084

"Staff is great, location is convenient. Application process was smooth and easy. The move in process was simple, the pet amenities are some of the best that an apartment community has that I have stayed in . Update 7 months in. Office is staff is great always kind and courteous, new maintenance staff is doing the best they can. There are some issues and the complex is not the fastest at getting them done and the gate never works."

"Yakita was very helpful on the process of transferring units. She is also very responsive! The community is great as well as all the amenities. Yakita made sure the move in was a smooth as it could be! Thank you Yakita you are AWESOME."

"The apartment complex gives me mixed feelings. Sometimes they just can’t get it right and it’s frustrating. But individually the people (front office staff Yakita and the young lady that sits in front of her) are very nice and try to resolve the problems. Maintenance is decent. Cecil comes in and tries to fix the things and offers options to fix as well. Always well tempered and understanding. He fixed 4 issues in one day. However corporate needs to do better. We pay a lot of money to live here and it seems like all they do is sell and buy this property which doesn’t allow for consistency."

"I moved into Five Oaks Apartments on September 1st 2023. I was told it was a gated community. The lies. It is now December 7 2023 and the gates have only been closed 4 days. They keep giving excuses but that is not good enough. I specifically asked about the gates before moving in. Another issue on the day I moved in was I was told not to change my address for a few weeks because they couldn't give me a mailbox key because they needed to change the locks on the mailboxes because previous residents haven't returned keys. That is not my problem. I didn't receive a key for over 2 weeks. The maintenance requests never get taken care of until you call them after you requested 2 weeks and you have to complain. The apartments are nice but they don't keep the breezeways clean. For all the money I pay I should be able to have all the amenities that were told to me before I moved in but I don't. I had to reach out to the owners because they act like they are doing residents a favor by letting us liv there. The best thing about the complex is the young lady Stowe who works in the office. She is the sweetest person and tries to be as helpful as possible."

"I am so impressed with the amazing professional service received from Five Oaks Apartments. Brittany has truly been instrumental with a flawless experience! She made sure every question, comment and concerned was addressed! She called and text making sure I received a unit that was tailored just for me! Thanks Brittany, in her words “WELCOME HOME!”"