Knights Inn Jacksonville at Harts Rd 10885 Harts Road, Jacksonville, FL 32218

"The floor had a big stain on it. I smelled something and tried to find the source. I eventually did. Small animal feces was under the bed. I asked the front desk clerk for a refund. She said since I had been there longer than 15 minutes she could not refund my money but would send housekeeping to attend to it. That obviously didn't work the first time. She didn't tell me about the 15 minute policy until I asked for a refund. Apparently animal feces and health risks aren't covered in their policy. Stay away."

"The price was alright for the quality of the room. The staff was polite and helpful. However the rooms were not very clean, the beds also felt "old" & hard and lumpy. Overall it wasn't bad for a place to get some sleep, which is what we were wanting to do."

"This place doesn't even deserve one star as it is run down with roaches crawling in every nook and cranny. I have stayed a few times and every room I stayed in, the beds were broken and the mattresses were lumpy. The showers heads might work depending on which room you get. One room had a trash can under the sink and leaked because some of the pipe was missing under the sink. Another room, the toilet didn't work. The staff tried to make us stay in our room all night because a group across the parking lot was being rowdy. My husband and I were minding our business and were treated like we were in a jail by not being allowed outside. It was ridiculous, we couldn't even ride our bicycles due to rude staff telling us we weren't allowed outside. It really is just a waste of money to stay here, everything is just nasty, rundown and unsanitary"

"I wouldn't even give them 1 star. The bed was completely worn out, the room had a very strong urine odor. And when asked to for a refund, our room was changed to a better, but still disgusting room. People are nice, but no this place needs to be thrown away."

"This was the worst place I have ever seen and the owners know the type of place they are running as well. A haven for prostitutes and drug dealers!!!! My friend and I were very tired after driving through 4 states in 2 days and decided to check into this motel for the night. My friend went in and paid for the room. As I sat in the car I watched as different people went to check in and then different people just lurking around. When my friend came back out he said they gave us room 147 but didn't tell him where it was, nor did they give him key. They told him they would make a key and bring it to us because they had been having trouble with the locks on the room doors. The security guard was nice enough to show us to the room and we sat and talked to him while waiting on a key to our room. Once they brought us the key my friend went to look at the room and I could tell by the expression on his face that something wasn't right so i got out the car and went to look for myself. Can you say NASTY!!!! The beds looked like they had already been slept in, the room had a musty smell, linen was dirty, holes in the walls, and then to top it off everybody on the top floor above us came outside and was standing on the balcony watching us as though they were waiting for us to go inside and shut the door. I refuse to stay there and went back to the office and requested our money back and asked them did we look like the type of people who wanted to stay in this sorry excuse for a motel. I recommend this dump to no one but the low lives that frequent there...."