Microtel Inn & Suites by Wyndham Jacksonville Airport

"This was a surprisingly good stay. I was looking for cheap, close to the airport, and a shuttle to and from. I got those, and a very helpful desk clerk (who even brought the hat I forgot at the desk to my room). The room was fantastic, especially considering the price. The breakfast was fine; I am lactose and gluten intolerant, plus a pescatarian, so I am tough to accommodate. I was happy to have coffee and a banana. I decided to stay with a family member instead of return for a second reservation here the night before flying back; even though I had missed the cancellation deadline, they gave me a full refund. I would definitely stay here again."

"Do not stay here unless you like cohabitating with bugs. The tiny, old, worn out room smelled awful (urine or overpowering, cheap cologne?), air con was noisy, and what topped it off was the baby cockroach that scurried under the microwave. It was too late to change hotels and we had to be up by 5:00am. The only plus was the close location to the airport and the efficient shuttle service."

"Do not stay here! Attempted to stay here as were were in the area for a football game, but when we arrived back from the game we noticed our beds had little dark bugs on it and dark hairs all over the sheets. Definitely looked like bed bugs. We ended up leaving so fast, didn’t even touch anything or sleep in the room, we were so grossed out. Not clean, smelled weird and like smoke, and little bugs and spiders in the rooms. They need to do some deep cleaning at this place."

"Stayed for one night on last night. Worst hotel stay of my life. Rooms are very old & mediocre. Had a funny smell. Had to switch rooms. Carpet in hallways very stained and soiled. Tub in the room was dirty. We didn’t t touch anything. Worst part was person in room 323 was blasting music. Literally had a whole concert going on. Had to call the front desk to ask anyone to address the noise. All night the guest played loud music. My daughter & I didn’t get any sleep. We end up checking out before 7 am to drive back home. Again worst night of my life. I’m definitely calling corporate for some type of reimbursement because this was unacceptable. Also, absolutely no parking."

"Clean, quiet, and a decent breakfast. We stayed here for six days after returning from the Philippines until our apartment was ready for us to move in to. The pool was clean and nice. The only real detractor was the location, which wasn't immediately close to anything. The River City Marketplace is only about 8 minutes away, so it's not intolerable."