Pottery Barn

"Why can’t you leave a review on the website to warn others what to NOT purchase…idk. We bought the serene couch performance everyday linen. When I tell you if ANYTHING spills, there WILL be a stain. Regardless if you blot it with a washcloth or immediately take it to the dry cleaners. The stain remains. I’m not sure what performance fabric means anymore but I can tell you it’s bologna. Also, I called customer service to report and they ended the call on me."

"Kelley is a gem. Unbelievably personable and helpful. We have an entire second home to furnish and I will be going out of my way to purchase through this location due to the level of service we received from her. What more, as a business, could you ask for from a salesperson?"

"I had the best experience in store. Karla was patient and helped me find all of the bedding I needed. Great customer service!"

"Look here then order online. I am confirming the poor service that people have experienced here. IF you can get the staff's attention and IF you can get someone who is attentive then I'm sure you will have a good experience. However it's clear none of the staff can multitask nor can they attend to multiple customers. If you go when they are busy you'll see. A simple , "be with you in soon" is all that would suffice for most people. However I have yet to experience that here."

"Kelley went above and beyond for my fiancé and I. She was more than patient, grabbed any sample I wanted, and shared her advice with us! She was so sweet and shared personal experiences as well. She helped us find and create our dream couch! We can’t wait to return and work with her again for all future purchases! The manager and staff were very kind and helpful as well!"