Sonic Drive-In 580 Thornton Road, Lithia Springs, GA 30122

"Window clerk said she will shoot me for asking for my shake I placed an order for then waited for 10 minutes after the stall said someone is on the way, drive thru drive thru after being told they only doing drive-thru so when I pulled up to let them know the hot dog was old, look at the color, I wanted something else or a refund so I can get something else. I could pay for the item, but the clerk rudely kept calling me gay assuming I was so why should she care. Her words. Refused to give me a refund on my second order and violated my ADA rights when I clearly explained to her. Police had to be called."

"I had an extremely disappointing experience at Sonic Drive-In off Thornton Road. The service was incredibly slow, and the staff seemed disorganized. My order was incorrect, and the food I did receive was lukewarm. The overall cleanliness of the premises left much to be desired. It's unfortunate that this location did not meet my expectations, and I would caution others seeking a quick and satisfying drive-in experience to consider other options."

"Why have a beverage happy hour and an in app incentive if your beverage machines are ALWAYS DOWN!!!! Place a preorder in the app, go to pick it up and 99.9% chance something is either broken or out of stock. At this point - I’m beginning to feel like it’s something personal… UPDATE 7/27/23: Sonic your response is not acceptable! You post the same canned response on all of your reviews AND in my case it doesn’t help nor solve"

"The speakers hardly work, you can’t understand what’s being said much less the employees understand your order. You have to repeat yourself, and then not to mention the card readers outside and apparently in the store won’t read a card or a chip. When I got my blast it was a 14oz small cup with about 8 1/2 - 9 OZ of what seems to have been a poor attempt at a classic butterfinger blast..my boyfriend was missing the entire middle of his and we are extremely disappointed..make it make sense sonic.."