595 Dean St

"Do NOT rent an apartment here. One star is more than I would give this building and company. We have been renting here since Sept. I am now updating this as of 01/22/2024. Despite the "reply" TFC left here, still NO ONE has actually reached out to us to resolve any of our issues. Construction is on-going, with no end date given. In fact, no notice that our unit would be affected by noise so loud that you can't even be in your unit was actually ever given. Despite alerting them to this in Oct. they have done nothing but told us that they could reserve us conference rooms to work out of. I guess they think we leased a conference room from them and not an actual apartment. This is the kind of building management you'll have to deal with if you live here. This company is just downright dishonest. They will not treat you like a human being, because they literally DO NOT CARE about people. It's Jan. and we are now having on-going heat issues, that they've been in to "correct" many times but it's still not right and we're over submitting weekly maintenance requests. Hallways are always dirty. Carpet is always peeling up causing hazards. It's pointless that they make you sign the building "rules", because they don't enforce them. Especially the "NOISE" section. If you have an issue, you will not get a return phone call. You might get an email back, but you will never get a satisfactory resolution to your issues. We saw red flags with leasing from our initial inquiry, but we had our heart set on this building for the location after living in this neighborhood for 15 months prior. Not only is leasing beyond unprofessional, but the “management” should not even be called that. To shortly list summarize some of our issues; unbearable construction noise that starts before 9 AM and is never "predictable", hot water outages with no warnings or followup, brown tap and bath water - again with no communication from "management" ever. Just call the front desk and see what you can find out is how this building operates. Additionally, the apartment was dirty when we moved in. They took a full month’s security deposit and couldn’t even give us a clean “new” unit as they advertise. The sink had a huge scratch (they did not repair), dirty blinds, dead flies all over that we are still seeing and can’t figure out where they are coming from. They reused to walk through the apt. with us before we moved in to note all of these things, even though I specifically asked for this due to the high deposit we put down. Do not pay for what you think will be a “luxury” apartment experience. We were too trusting in this company. It's so unfortunate that companies like TFC only care about their bottom line, and do not realize that their actions actually affect people mentally and physically. I will end on agreeing with others that the front desk, porters, and package room staff are all kind. I sure hope that they are treated better by TFC than the residents are."

"TFC is the worst company ever. My wife and I moved to 595 Dean about two and a half months ago, and dealing with "management" and leasing has been a nightmare. For the last two months there has been extremely loud construction directly above our ceiling multiple times a week for hours at a time. I don't mean normal construction noises, this is so loud that our walls shake and it's impossible to hear anything else. It literally sounds like they are ripping out our kitchen in our apartment. When we signed the lease we were never given any indication that this would be happening even though we asked about noise levels as one of our top concerns because my wife works from home permanently and I work from home once in a while. Building "management", Stephen and Amalio, are beyond horrible. We have emailed and called them multiple times and never once have we been given notice that this would be happening, they refuse to give us a schedule as to when this will be happening, and they won't give us a timeframe as to when this will end. They simply do not care and will not respond. Earlier this week I was sick with a fever and working from home, and literally two minutes before an important call for work the drilling began so loud that I couldn't be on the call because I couldn't speak or hear anything, even with noise cancelling headphones. We emailed Stephen and Amalio multiple times and called their direct numbers, and got no response until hours later (when the construction was still going on). Their response was they would not stop the construction and I should go work in a conference room! After that they went completely radio silent and stopped responding altogether. We are paying top dollar for a "luxury" apartment that has been uninhabitable for much of our time living here. As another reviewer said, this corporation's greed knows no bounds. Our unit should not have been rented out until this construction was done, and if it was they should have made it very clear that this was going to happen. Instead they hid that fact from us and let us sign the lease, and then refuse to help in any way. This company will lie to you. They will misrepresent facts and the condition of the apartment. They will hide information from you. As soon as they lock you into an iron-clad lease, they will completely stop responding and refuse to do anything to help you. It's very clear from the other reviews on here that we are not the only people that have had this experience. This is not the only issue we've had, just the one that has had the biggest impact to our well-being. Living here is a nightmare. We also have a neighbor who blasts music in the middle of the night on weekdays that the building won't do anything about, we've had the building do work that they didn't tell us about that caused us to have brown water or no hot water, along with other issues. Response to below: I am so sick of hearing sorry from this company. I'm sorry doesn't change thet fact that we're paying almost 7k/month for an apartment that we can't work out of or comfortably live in. It doesn't change the fact that I wake up extra early to go to the office and take important calls that I'd rather take from home because I don't know if I'm going to be able to hear anything. It doesn't change the fact that we've contacted the building a dozen times and been blown off and ignored every time. I'm sorry means nothing. Talk to me when you have concrete steps as to how you're going to make this better. Until then, stop trying to make yourself look good online without actually doing anything. That's all this company does. They don't actually try to solve problems, they just try to make it look like there aren't any. It's all a facade with no actual substance."

"My husband and I have been living here for 2 months. When I’ve read the reviews it felt like we live in a different building. Different tower maybe? We live in the West tower. Anyways, I literally adore this building and my quality of life improved through the roof since we moved here. I’ve actually annoyed the hell out of my friends talking about how much I love living here. Location is unbeatable cause it’s in between the two parks, close to good groceries, and walking distance to every subway line, we can go to UWS or Coney Island or any other place, I swear, without any connections. Vanderbilt is right there or a little further is 5th avenue, both with plenty restaurants/bars. Amenities are just enough, there’s cardio, 3 roofs, barbecue, game room, conference room, summer pool. I love that the cardio room has roof access so I can stretch outdoors after treadmill, I love that there’s free pacman, I mean… The only drawback here I could think of is lack of public printers but I could live with that. We face the dog park mentioned in the other review - we hear no noise at all, the windows are the best we had in a rental, but that side of the building secures a view over Manhattan and Statue of Liberty and great sunsets every day."

"Have lived in the building since early October. Overall front desk staff and neighbors are very friendly. The apt unit itself is spacious for a 1BR and amenities are as described. The reason for a 3-star review is because we are in the West tower on the side facing the dog park, and the noise from dogs is very loud even on the 20th floor. It cuts through the apartment even with the windows closed. Unfortunately not ideal for working from home, sleeping in past 7am, or sleeping before 11:30pm. I’d recommend avoiding that side of the building."