Brooklyn Gold 257 Gold Street, Brooklyn, NY 11201

"Firstly, my unit faces the expressway, and being on the 10th floor doesn't completely shield me from the constant noise, which can be quite disruptive 24/7. Additionally, the air conditioning system is a bit noisy."

"PLEASE let me know for any of those ppl who did not received the deposit. Reach out via msg ***** I moved out at Mid June, and have not received the full deposit yet. They are not providing ETA, proper explanations, or reply."

"I’m still a resident here. The management here is a disaster. 1) there is no transparency in communication. They’ll dump everything into the lease, without calling attention to the important section. They will NOT send you any instruction for paying bills or electricity. When you ask, they’ll blame you for not reading every word in a 70 page lease you signed. 2) the works they hired are not professionals and violated my privacy. They entered my property without knocking on the door - just climbed over!!! Shocking!!! And terrifying!!! 3) Lastly, it’s a noisy building to live in, even though I’m above 10th floor. Don’t live here."

"I lived here for two years, while the apartment itself was centrally located and doormen were nice, Lazerian property management was such a nightmare to deal with. First of all during the pandemic, the gym and pool were closed for 6+ months yet no adjustments were made to the rent. Even when the building gym opened back up the hours were 8-3PM so literally no one who was working could even go to the gym. Secondly, when my roommate had to move back to Austrailia for the last 2 months of the lease and I explained this to the building and offered to pay a lease termination fee to end my lease two months early (DURING A PANDEMIC, mind you), no exceptions were made and I was forced to pay the rent myself for the remaining two months, which is fine because you know what I signed a lease saying I would. Lastly, my security deposit was sent back to me >1 month after I moved out, WITH MY NAME SPELLED INCORRECTLY! When I reached out to the building, they told me I would have to mail this check back or pay a fee and offered me no apology for their mistake. So here I am 3 months out from my move, still with no security deposit returned to me. Highly unprofessional people and terrible experience dealing with the management here. I would advise against living here, there a ton of great buildings in the area so stay away!"

"On a sunny Saturday afternoon, we arrived at the leasing office, and was welcomed warmly by the nice folks there. After describing our needs (apt size, dates, budget and preferences etc), we were quickly told that 6 units were available for us to view. People in leasing office are nice and efficient. Maja took us around and showed all the units. She is very professional and patient to all our questions. She cares about the customers’ needs and let us feel great. Great job, Brooklyn Gold. Now we have lived in the building, and enjoy everything it offer."