Home Town Inn by Red Roof East Syracuse 6611 Old Collamer Road South, East Syracuse, NY 13057

"I’ve never walked into a more disgusting situation. Blood on the walls, food on the floor, addicts running around screaming. Absolutely filthy. I have no idea how this place is allowed to operate. Also found a white powdery substance on the desk. Do NOT book here. I’ve never reported something to the health department before but this, I had to. We ended up going across the street to embassy suits instead and it was much better."

"Absolutely disgusting!!! Mold all over the bathroom, around the window and AC and all over the curtains. This place is just not clean at all! The window is cracked letting in cold air. No towels and cigarette burns in the bedding. Water damage on the ceiling above the bed and down the wall. The hallway smells strongly of cat urine and stale cigarettes."

"I was a bit spooked because of all the terrible reviews, but I'm giving this place five stars in all areas to offset all those bad reviews. There is nothing wrong with it at all. The exterior might make you think it's a low end motel, but it exceeded all my expectations for the price. The bedding and fixtures were new, the bed comfy, the bathroom immaculate. The room even had a fridge and microwave, I guess I wasn't expecting that! I was warm and felt safe and the clerk who checked me in was lovely and friendly. Highly recommended for the price. When you are travelling alone, it's hard to find a reasonably priced motel, and I got superb value for my money. Recommended. This was also my first Red Roof experience, and I'm impressed for the single-friendly pricetag."

"The area is ok. The front desk man was nice. The room was horrible and smelled so bad. The sheets were stained. The pillows were standing next to each other instead of up against the headboard. The floors were dirty and badly stained. The walls were filthy. I asked to switch rooms it was so bad. He nicely switched them the second room still had a weird smell but not as bad as the first one. I wouldn't recommend this hotel to anyone. Need better housekeeping."

"As soon as you open the main entrance door you get hit with a nasty smoke smell... I asked for a non smoking room and. When we went in it was like someone had just been in there smoking. We had to go buy disinfectant and a candle to kind of deal with the smell. My clothes stink now, even my clean clothes have that horrible smell. There were roaches in the room too. They say you get what you pay for but this should be like a $40 room the most. Horrible experience, will never book here again. If I could give no stars I would."