7-Eleven 4401 Park Road, Charlotte, NC 28209

"Nothing ever works at this place. The pump won't take a credit card because the card won't actually go into the slot, the tap reader inside hasn't worked in months. The gas pumps simply weren't working a week or two ago. It's always something. I've never been able to simply get gas or a bottle of water at this store. Something is always messed up. Put tap readers on the pumps. Get coffee grinder brewers like other 7-11s. Fix the card reader inside."

"Too many cracks heads begging in front of store makes me not want to shop here"

"They followed my 5 year old and I around like we were going to steal something."

"I’ve have multiple bad encounters with the Male employee, with black low cut hair that recedes in the front, dark brown complexion, about 6 feet tall. First time I asked for a tobacco product and didn’t notice til after he gave me the wrong product. I asked for the correct item and he said they didn’t have it. So he decided to not inform me and sell me what he wanted. 2nd encounter, me and another customer who was in a rush had to ask him repeatedly to stop his side work to check us out. Tonight around 11:05 pm I walked in line behind another customer waiting on him to do his side work, once again. He was scanning in products. He told the customer it would be one minute and proceeded to complete the whole tray and then move on to a second tray. Finally when he was done after 3-5 minutes of us waiting, he checked out the first customer. When it was my turn he then started putting up cigarettes. I asked for his name and he ignored me. I told him it was not good customer service to have customers waiting while you do side tasks and I would be reporting it because he thinks it’s okay. I understand being in the middle of something and getting to a stopping point but not ignoring customers until you’re completely finished while they wait minute after minute. He smirked and didn’t say anything. This guy severely lacks customer service skills and likes to openly spread his misery to customers because he works at the Shell gas station on woodlawn as well being rude there."

"I came on Saturday, November 6 at 1:30AM. I prepaid gas & went outside to fill up gas. Nothing flowed from the pump & upon returning the cashier was unnecessary rude when I politely asked if the pump was turned on? “Go check the pump” he repeated 3x’s like a robot every time becoming louder and louder & during the entire interaction not once did he make eye contact with me or look at any other customer (there were 5-6 now), he simply continued to staring down at his screen & got increasingly agitated. Me: “Are you stating that you just did something to turn it on because I was just outside less than a minute ago & I checked it” to which he replied “That’s what I am trying to telling you: go check the pump [now]” I told him “In the future, you could just say go check it [now] or go check it [again]. Obviously I did check the pump or else I would not be standing here so as opposed to repeating the same thing just louder and louder, just articulate your thoughts clearly & respectfully. I just walked out. The guy was unnecessarily rude. I will not be back due to this unpleasant experience. The cashier is a mid-30s 5’11 black man with the face of comedian Jordan Peele & the tied-up locs hairstyle of singer “The Weekend” from 2013. I didn’t see his name tag."