CVS 306 East Woodlawn Road, Charlotte, NC 28217

"Thank you for hiring a cashier who knows how to talk and have a friendly conversation. It seems so simple yet so hard to find nowadays. The young man working the cash register today was very polite and nice to talk to. Makes all the difference in the world."

"Pharmacy customer service is horrible. I called them three days in a row and finally left a detailed voicemail about transferring a prescription. I finally had to drive down there and talk to them face to face. Even then they did not have my prescription ready on time. Only helpful pharmacist was Macy. She got me an emergency supply while I waited."

"Was recommended to use CVS for a prescription and use GoodRX. First visit through drive through was slow but fine and they accepted the coupon. 2nd visit was a 15min wait in drive thru only to be told I had to come inside to use goodRX because it “holds up the drive through”. Nobody was behind me. Went inside to wait behind 10 others for extremely slow service. Never coming here again"

"Waited on hold three separate times and was hung up on while trying to provide insurance information (this took a total of an hour to solidify) and then myself and a line of five cars sat in the drive through for over an hour with zero movement. I tried to call the store to ask if someone was helping the drive through line and I’ve now been on hold for over 20 minutes with no answer, they keep answering and putting it immediately back on hold without saying anything. 100% call in your prescriptions somewhere else - I’m missing a class tonight because they can’t run their business effectively."

"Very rude and disrespectful from the pharmacist Anaya I should up 30 min early to my PCR appointment and she denied to do it earlier because of policy. But for 20 min no other appointment showed up. I didn’t have a car as I explained to the pharmacist. She told me tough luck and asked me to wait across the drive tru. CVS brand needs to hire more compassionate and caring people. Update their policies"