Briar Green Apartment Homes 1155 Briar Rose Lane, Durham, NC 27704

"The staff is garbage they tell tenants personal business to other tenants! They’re disrespectful rude lazy careless unorganized and unprofessional! I wouldn’t recommend anyone to live here unless they have a whole new staff! Corporate is trash too they don’t care about any of the tenants either they never answer or respond!"

"The management people are rude, they don't have good customer service. Everytime you try to get some help, they responde in a bad way. I found out some issues with the kitchen fan, it smell like weed everytime I turn it on, they never fix it. It's supposed to be smoke free homes. They add new regulations and they leave the paper at the doors, they don't care if you get it or it get lost."

"Let me start with “Ms. Gloria”(property manager, as listed on her email ) , the first time I came in I was NOT greeted, Inter I was ask in a rush if I had an appointment, I said NO Ms. Gloria then proceed and said I needed one but she also handed me a printed application. I then sent her an email and she replied back, after that I came in the office a second time and asked her some question she said once’s your done email me we’ll go from there. I completed the application and had everything in hand ready to go, I waited 24 hrs to hear back from her and Ms. Gloria never got back to me. I felt disappointed because after the trouble I went through to get all the paperwork ready I was still in a homeless situation and Ms Gloria never bother to answer a simple call nor my email. I understand that I could of had come in AGAIN FOR A THIRD TIME but see the problem is that even then she would of asked me the same “DO YOU HAVE AN APPOINTMENT?” And my answer would of been “NO” because she never got back to my email . (Each time I came in the office I spoke to Ms. Gloria for all of 2-4 minutes)"

"Five stars solely because of the staff. Joe was my first contact with the leasing office. She was professional, concise, and informative; meaning she gave me an excellent rundown of the features within the apartments. Once I finally found an opening she helped me get my lease in ASAP. It doesn't stop there! She even bent over backwards to help me finalize my lease in the final hour of a work day. She is truly an asset. Michele and Brandon, Joe's coworker and supervisor, are super friendly as well. The maintainence staff is friendly, quick to respond, and punctual. There are minor gripes here and there regarding small stuff in the apartment and the grounds but it's all so trivial when the staff is a pleasure to interact with."

"Let me start by saying the Apartment staff is wonderful. The Apartment it self was the best apartment we looked at. However My daughter and Grandson moved in 10/22. Unfortunately they had to move on 12/31/22 due to gun fire. The 2 months they lived there. There was 3 incidents of gun fire. The last straw was Christmas night. Drive by gunfire. Three bullets came in there apartment. Missing my grandson by inches. It's a shame the apartment does not have better security!!!"