Loxley Chase

"This is not the place for you if you want consistent & reliable amenities or the courtesy of an email when things aren’t going to be available. Very bad communication & unreliable, just for them to raise the rent every year & upgrade NOTHING. I only gave them 2 stars just because it’s a roof over my head."

"The office staff has been great to work with! They have been quick to respond and answer all my questions! Chevelle has been a joy to work with and has a great personality! I look forward to moving in soon!"

"I’ve lived in this community for about 8 months now and I’ve been less than pleased. To begin I signed a 6 month lease, but all of a sudden on my portal I noticed my lease states a year long, at first I wasn’t bothered because I was comfortable living here— then within the first week there was a shooting at the complex early in the morning, which was just the beginning. A few weeks later my boyfriends (along with other residents) car was broken into and the complex completely ignored my email regarding this matter. Next, in the dead of summer on a Friday morning, my AC unit began leaking, and I was told “there are no maintenance staff on the grounds today, we’ll try to get someone out ASAP” I have a doorbell camera, and I have no record of any maintenance staff visiting about the issue, but the ticket was closed. The complex began charging me pet rent four months before I actually had a pet, and when I mentioned it the office staff said “that’s odd, not sure why it happened” with no offer of prorated pet rent or refund. Lastly today I received a 30 day notice due to nonpayment of rent, despite having auto pay set up. It appears they have updated the website with no notice to tenants so I wouldn’t have known to update my auto pay info. All in all it’s not a very safe place to live, and the office staff is not very communicative or doesn’t seem to care."

"Very shady apartments. My vehicle was broken into and there are zero cameras throughout the complex. The employees at the leasing office refused to help in any way. Furthermore, I am currently having to stay elsewhere due to a gas leak in my apartment. There seems to be no sense of urgency in alleviating the issue."

"Just had moved here from Michigan. Yes there is a bug problem. But monthly they come in and spray for them. However neighbors throwing grease or other smelly stuff on the ground is just gross. Especially if it's right in front of the walkway, and it gets tracked into the apartment when you can't walk around it. Don't even think management cares they are aware. So the apartments are nice, and have not had a problem with the maintenance. Just won't be here after a year."