Sleep Inn Hanes Mall

"This was the first time I ever stayed at this motel. My room was very nice, comfy and clean. The motel was very spacious, bright, and modern; all the staff were nice and friendly. The breakfast area was well stocked, and there was quite a variety of beverages and foods to choose from. Due to the motel being close to the freeway, you can hear the traffic should your room be facing the freeway. I highly recommend this Sleep Inn."

"Stayed a couple nights. Decent place. Breakfast was fine enough, but could've been better for sure. It gets kind of crowded in the small space for it. Highlight was the vending machine with energy drinks being a lifesaver."

"I wish I had read the reviews for this hotel before spending my money. We all live and learn in life. I booked 3rd party for this hotel because the rate was so cheap then paying in house and the front clerk / owner/ manager wouldn’t beat the price that the 3rd party quoted me. So I went with booking 3rd party . I first booked for 3 days , then I used the same booking company to book another day . The owner called my room approximately 5 times From a 8am - 8:25am - back to back calls. I finally answered because I was working inside my room on a video call . I finally answered , she told me that I can no longer book 3rd party because it’s causing conflict and the $2.95 hotel fee needs to be paid asap! From there on it was nothing but mess and lies. The room I was originally in - was not cleaned , they moved me several of times due to me reporting of the rooms not being cleaned properly. During my stay , the waffle mix was old , it left a bad taste and it really upset my stomach. During my research, I noticed that there are a lot of complaints on this hotel, especially the owner. They were adding new carpet on the second floor and she never ever Informed any quest of the mess it was . People were leaving upset and she never offered anything. I’m so glad my stay is up bd I’ll never ever bust or stay at that hotel again. I’ll sleep in my car."

"Stayed in room 121. John (?) the desk clerk, wiped down dirt that was on wall by one of the beds. The pocket door in the bathroom was gross. The sheets were clean and the bed was okay. I would give ZERO stars if I could for lack of cleaning, we wore socks the whole time because although the carpet looked clean ya never know. Cobwebs on light over bed and in corner, some towels were threadbare. 4 stars for service and location. When we checked out, I mentioned concerns to the desk clerk. She said they were in the process of renovating. That may be so but they need to give the roons/doors a GOOD deep cleaning in the mean while. I would check the room before you check in. We did but also had no choice but to stay here because ever other hotel in the area that was pet friendly was sold out."